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Toyota of Gallatin

Gallatin, TN

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1,614 Reviews

1435 Nashville Pike

Gallatin, TN

37066

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Showing 1,614 reviews

March 16, 2018

Great Experience! This was second experience with James. When I knew I was going to need a truck I sought out James at Roy Hibbard Toyota. He didn't let me down!! He is More

by SUSAN EDWARDS
Recommend Dealer
Yes
Employees Worked With
James Lackey
Mar 28, 2018 -

Toyota of Gallatin responded

Oh we're so happy to hear this. Thank you so much for coming to deal with James. He's a great addition here and yes his follow up is unparalleled! We look forward to hearing from you soon.

March 15, 2018

Excellent service! Mr. Lackey was highly professional and very knowledgeable about every vehicle I inquired about. He along with their manager and finance team went abov More

by KHicks87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davey Downs, James Lackey
Mar 15, 2018 -

Toyota of Gallatin responded

Kasie, Thank you very much and GO ARMY!

March 15, 2018

Great car buying experience Had the best car buying experience working with James! Very professional and honest! Went above and beyond to make my new car purchase a success! More

by Acallis45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lackey
Mar 15, 2018 -

Toyota of Gallatin responded

Andrew it was an honor working with a Military brother! Thank you very much. J Lackey

March 10, 2018

Great experience Salesman was very good. He was helpful, had an ear for my wants/needs for a car, and was quick to make suggestions. Overall, a very nice experience. More

by Slacksa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hobdy
Mar 12, 2018 -

Toyota of Gallatin responded

We appreciate you tremendously for taking the time to write this review! Thank you for trusting us with your business. We're very pleased to know that Wayne was a great help to you. We look forward to seeing you again soon.

March 10, 2018

Jason and Randy went the extra mile to meet my needs. I don't know about other folks but, Ron Hubbard Toyota is my dealership. I don't feel like just another number on a sales board. From Jason my sales More

by UTfan1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hibbard, Jason Hargrove, Steve Barrios, Davey Downs
Mar 12, 2018 -

Toyota of Gallatin responded

And you are our favorite! Thank you so much for trusting us with your business! We try to bring the spirit of family and handle everyone with the same amount of dignity we wish to receive. Thank you again and enjoy your vehicle! We look forward to seeing you again soon.

March 10, 2018

It took a few days, but they came through! Like any dealer, they want to sell what they have versus what you've requested, but once I was firm on my decision they worked hard to find what I was More

by akep0280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Robinson, Davey Downs
Mar 28, 2018 -

Toyota of Gallatin responded

Barry had the pleasure of getting you exactly what you needed. Even if it took a few days, your satisfaction is the goal! Thank you for trusting us with your business. We look forward to hearing from you.

March 03, 2018

Professionalism at it's finest If you want to deal with pushy salesmen licking their chops for the next victim then DON'T come here!!! From start to finish it was easy and comforta More

by mhodges1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barrios, Carlos Taylor
Mar 03, 2018 -

Toyota of Gallatin responded

carlos loves the kids! thank you so much for taking the time to write this review. We truly appreciate the kind words. We look forward to your next purchase. But in the meantime, if you need anything we are almost always available to help! Thank you for allowing us to earn your business! We'll see you soon.

February 28, 2018

Excellent experience I test drove the car with Les at my lunch break. Let him know I would have to come back after work with my wife. He was great with that. We came back More

by sorakray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hibbard, Bill Smart, Les Moser, Carlos Taylor
Mar 01, 2018 -

Toyota of Gallatin responded

Thank you so much for allowing us to earn your business. We're honored to know you had an exceptional experience. That is our hope that every customer leaves us feeling happier than once they came. You are proof of that. Enjoy your ride and we look forward to seeing you again soon.

February 27, 2018

Great experience! Went in for an oil change and tire rotation, came out with a new car, cheaper payments, and 24 months of free service! Love the small town personal ex More

by Toyota lover!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lydia Atmore, Davey Downs
Feb 27, 2018 -

Toyota of Gallatin responded

Well we're sure that was unexpected! Nonetheless, we are very grateful for you and your continued business. Thank you for your kind words. We work every day to live up to them! We look forward to seeing you again soon.

February 26, 2018

Great experience!! I just purchased my family's third Highlander from Ron Hibbard Toyota (we have purchased many other vehicles from them over the years as well)!! I ex More

by mlryan72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hibbard, Allen Kalisch, Steve Barrios
Feb 27, 2018 -

Toyota of Gallatin responded

Thank you so much for your continued business! We couldn't have asked for better loyalty than in you and your family. We look forward to seeing you all again.

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