Toyota of Gallatin

Outstanding, prompt, professional, courteous service! Moved here recently from Maryland looking for a Toyota Dealership to service my 2015 Tundra. Found Ron Hibbard Toyota on google. Went down to the serv Moved here recently from Maryland looking for a Toyota Dealership to service my 2015 Tundra. Found Ron Hibbard Toyota on google. Went down to the service dept. today and met Carl Anderson, a service advisor, who was very personable and professional. He was able to pull up my Tundra in the Toyota database and was able to get me in today for the 55K service and a much needed front end alignment. He made my first Toyota visit a very positive and fun experience. I will continue to use this dealership for all my Tundra service and maintenance. More

Excellent Customer Service My car salesman (Jason) was fantastic! Jason was patient with us for nearly a week and stayed late to get the deal done, as we drove 2 hours to buy ou My car salesman (Jason) was fantastic! Jason was patient with us for nearly a week and stayed late to get the deal done, as we drove 2 hours to buy our vehicle. Definitely satisfied with the customer service we received, as well as our new SUV. More

Great experience! Purchasing my certified pre-owned 2015 Toyota Camry was a great experience! Bill Smart is kind, professional and knowledgeable. I live in Chattanoog Purchasing my certified pre-owned 2015 Toyota Camry was a great experience! Bill Smart is kind, professional and knowledgeable. I live in Chattanooga, TN and consider the experience worth the drive. While I was doing paperwork with Bill, Ron Hibbard stopped in and thanked me for buying my car from their dealership and that was a very nice personal touch. Thanks to everyone that was a part of this pleasant experience. More

Wonderful Chris was very helpful and explained everything showed us our options and we were very happy with the experience great salesmanWould buy from Chris ag Chris was very helpful and explained everything showed us our options and we were very happy with the experience great salesmanWould buy from Chris again More

Excellent customer experience While we came in for just an regular oil change and squeaky belt concern, we certainly did not know that the vehicle that my wife truly loved and had While we came in for just an regular oil change and squeaky belt concern, we certainly did not know that the vehicle that my wife truly loved and had been so carefully to have it maintained by only Toyota service had also been so inappropriately serviced by these other Toyota dealerships and was now in severe condition. To say that it was upsetting to see and learn these issues had resulted from being serviced by other those other Toyota dealerships was an understatement. Ron actively stepping in to help review and discuss the circumstances and options with us was an invaluable help. And although we certainly didn’t expect the need to replace this vehicle at this time, I believe the resulting decision to do so was the right one. Ron's recommendation of the certified 2016 Highlander and involving Jon to help us with this vehicle was again a terrific decision. Jon ensured that he took the time to discuss the vehicle in detail, point out features and demonstrating excellent product knowledge of the vehicle. We really appreciated this kind of interaction and his ability to answer most if not all our questions. If was difficult getting my wife to consider give up her 2002 Highlander, but once we decided to trade for this 2016 Highlander, Jon was very attentive in explaining and working with us and through the sales process, I believe striving to do his best to help meet and set the right expectations for us. Even after we closed the sale and just before we left, Jon took the time to do a “refresh of last minute details” regarding the vehicle options and capabilities, even synching both our cell phones to the vehicle Bluetooth system. We truly appreciated all his efforts and hope that Ron at least give him a verbal “shout out” in front of his peers in a team sales meeting if not additional recognition. He was terrific! As today will be one week since we traded, and this is the fourth vehicle we’ve had the pleasure to purchase through Ron and his team, we wanted to make sure that Ron knew how much we appreciated the time, interest and assistance that both he and Jon provided to us. It’s rare when a dealership owner takes a “hands on” approach and interest in their customers as you do. The care and camaraderie of Ron and his team working with your customers speak volumes and we look forward to our continued relationship! More

Norris review My experience in service department was Very pleasant, friendly, professional, personable, and timely customer service. Being new to town, I’m even mo My experience in service department was Very pleasant, friendly, professional, personable, and timely customer service. Being new to town, I’m even more convinced that gallatin is the friendliest City. Thank you Hibbard Toyota. More

Treated us like family. Every person that we came into contact with were informative, patient, and kind. I'm glad we bought our vehicle here. Got a good deal also! Every person that we came into contact with were informative, patient, and kind. I'm glad we bought our vehicle here. Got a good deal also! More

Great Place to do Business This is the second purchase we have made at Ron Hibbard and consider this dealership as a top notch company! Honest upfront employees make the experie This is the second purchase we have made at Ron Hibbard and consider this dealership as a top notch company! Honest upfront employees make the experience very comfortable and pleasing. More

traded cars third car from mr ron everything went good. Jason done a good job telling about the highlander oan how it worked then set everything up for my wife . third car from mr ron everything went good. Jason done a good job telling about the highlander oan how it worked then set everything up for my wife . had a good ride home More

Always a great experience! It's my second purchase from this dealership and will be here for my next. Wayne Hobdy is a great sales person. Their service department is always g It's my second purchase from this dealership and will be here for my next. Wayne Hobdy is a great sales person. Their service department is always great too. More