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Toyota of Gallatin
Gallatin, TN
1,615 Reviews
We want to help you buy the car, SUV or truck that’s right for you.
Our large inventory of new and Toyota Certified Used Vehicles and other fine used cars and trucks, and our always competitive pricing, means Ron Hibbard Toyota can always make you a great deal on the car, SUV or truck of your choice.
At Ron Hibbard Toyota we want to build lasting relationships with each of our customers by providing an excellent experience in all phases of the sales and service process. Our friendly, professional sales staff and service advisors are here to answer your questions and listen to your needs.
We know your time is valuable. Just go to our website at www.RonHibbardToyota.com, and follow the four step process to Find Your New Car, Get a Trade-In Value, Get Financing Pre-Approved, and Set A Test Drive Appointment. When you come in your selected vehicle, pricing, and financing paperwork can be waiting for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,615 reviews
October 22, 2017
Best car buying experience EVER! We stopped by with just the intention of looking only. Barry Robinson approached us and we told him we were just looking. we asked a few questions wh We stopped by with just the intention of looking only. Barry Robinson approached us and we told him we were just looking. we asked a few questions while we were looking at the used inventory. I thought a minivan would be my cheapest choice with the most room. He offered to run some prices for us if we wanted him too. We moved over to the new inventory and he brought the keys out for us to look. WOW! the vehicle sold itself. We chose a 2017 new, Highlander! Best driving,riding vehicle that I have ever had. Best and quickest financing experience we've ever had. Barry was great! Not pushy at all. Our finance guy was also top notch. Couldn't speak more highly of a dealership! Stop by and check them out! More
by Rita Crowder
Employees Worked With
Barry Robinson
October 21, 2017
Everyone greets you and does not make you feel out of place. I liked that when I came into the Dealership, the Staff there made me feel welcome and they engaged me.I did not feel like they were there simply to m I liked that when I came into the Dealership, the Staff there made me feel welcome and they engaged me.I did not feel like they were there simply to make a dollar.Les talked to me like my neighbor down the street for over 40 minutes while we waited to take our Test drive.I would definitely send people to see your Dealership if they are in the market for a car. More
by CowboyFan71
Employees Worked With
Marcus Sibley, Les Moser
October 15, 2017
Great car dealer! Great place to buy a car. They are very knowledgeable about their vehicle's, they try to get you the best deal they can, no pressure & of course Toyot Great place to buy a car. They are very knowledgeable about their vehicle's, they try to get you the best deal they can, no pressure & of course Toyota is a GREAT vehicle!!! They are very helpful finding you a car that fit's your need's & budget. I will be back! More
by Wmc1953
Employees Worked With
Lydia Atmore, Davey Downs
October 12, 2017
Service for a Lexus RX 400H Did you know that you can have your Lexus serviced at a Toyota Service Center? For the past year I have been having my 2007 Lexus Hybrid serviced by R Did you know that you can have your Lexus serviced at a Toyota Service Center? For the past year I have been having my 2007 Lexus Hybrid serviced by Ron Hibbard Toyota and I couldn't be happier. Not only am I saving time by not having to drive downtown, but the people at Ron Hibbard treat me as a person and not as another job. I'm very pleased with the quality of service that I get there and I highly recommend all Lexus owners in the area to consider having their service calls done there too. More
by MickeyT
Employees Worked With
Jordan Clay, Carl Anderson
October 10, 2017
Best Car Buying Experience I drove down from bowling green Ky. Hands down easiest car purchase ever.I bought a 2018 Camry XSE. Steve B. the (sales mgr) & Jon M. the (salesman) w I drove down from bowling green Ky. Hands down easiest car purchase ever.I bought a 2018 Camry XSE. Steve B. the (sales mgr) & Jon M. the (salesman) were very professional an knowledgeable which made our car buying experience very enjoyable.If you want a stress free buying experience you have to shop at Ron Hibbard in Gallatin Tn. More
by Mike wilson
Employees Worked With
Jon Malone, Steve Barrios, Davey Downs
October 08, 2017
A very satisfied customer on a 2017 Tundra I started looking for a 2017 Tundra, 1794 edition, a couple of weeks ago and I wasn't finding many of them available and the ones that I found, locall I started looking for a 2017 Tundra, 1794 edition, a couple of weeks ago and I wasn't finding many of them available and the ones that I found, locally and up to 2 hours away, the dealerships were not willing to give a reasonable discount. They kept using the law of supply and demand approach. The supply was low and there was a demand so they didn't have to reduce the price. After many internet searches and frustrating phone calls I contacted Jason at Ron Hibbard Toyota. The phone call was very pleasant and I was able to get a very reasonable discount that resulted in me purchasing the vehicle. I live in Chattanooga, so I did not see the vehicle prior to driving 3 hours to the dealership. The vehicle was exactly as described and in a very short timeframe I was driving away in my new truck. My experience at Ron Hibbard's was a very pleasant one. Jason and the rest of the staff, that I interfaced with, were all very professional and pleasant. When I decide to purchase another vehicle, I will for sure check with Ron Hibbard's. More
by Rick2017Tundra
Employees Worked With
Jason Hargrove, Davey Downs
October 07, 2017
Outstanding dealership I've purchased several vehicles from Ron Hibbard & wouldn't go to any other dealership. The staff is outstanding & they go above & beyond in custome I've purchased several vehicles from Ron Hibbard & wouldn't go to any other dealership. The staff is outstanding & they go above & beyond in customer service. I will always highly recommend Ron Hibbard Toyota. More
by andrea bourgeois
Employees Worked With
Dub Gibbons, Bryan Siltman, Jordan Clay, Davey Downs
October 06, 2017
Will not use anyone but Ron Hibbard I had been going to another Toyota dealership. They told me that my 14' Tundra needed front and rear brakes. The price they gave me was hefty. I decid I had been going to another Toyota dealership. They told me that my 14' Tundra needed front and rear brakes. The price they gave me was hefty. I decided to wait. I took my truck to Ron Hibbard because they gave me a price for the same service for $100 less. As it turns out, I didn't even need brakes, the pads still had greater than 50%. Instead, I got my rotors turned due to a little vibration on the front. Needless to say I will never go back to anyone else but Ron Hibbard. More
by Tundra723
Employees Worked With
Carl Anderson
October 05, 2017
Never Again Scheduled a water pump and belt replacement and repair a 6” ground wire for 10:30am. I arrived at 10:15am. My car was inspected and I was told the wa Scheduled a water pump and belt replacement and repair a 6” ground wire for 10:30am. I arrived at 10:15am. My car was inspected and I was told the water pump was bad. I was told the price to replace the water pump and drive belts would cost $515.00 (before taxes). If They had to order the ground wire it would be $15.00, but they would try a cheaper route from a local auto parts store. I was told the repair would take 2 - 2.5 hours. And they would provide a courtesy car wash. The job took 4 hours and 15 minutes. I had to ask for my car twice, because I had to take my daughter to the doctor. The excuse Carl gave me for the extra time for the job was the mechanic eats lunch from 12 to 1 and sometimes it’s takes a long time to bleed a cooling system. Factoring the mechanic’s lunch hour, we’re still at 3 hours plus. Bleeding a coolant system is not that difficult. My car was not washed. No one had to courtesy to tell me why it was going to take longer than what they originally told me. They knew how to contact me. I sat in the waiting room, except for when I walked to Subway for lunch (45 minutes). Before I left for lunch, I made sure they had my cell phone number. The total bill $633.03. I still do not fully understand (even with taxes) how it go to be that high. The ground wire they told me would be cheaper than the dealership wire turned out to cost me $34.00, instead of $15.00. Explain that one to me Mr Hibbard. More
by Todd1
Employees Worked With
Carl Anderson
October 05, 2017
Very friendly and great to work with. Jason and Steve were extremely friendly and easy to talk to. I love my new car! They are a great dealership to get a Toyota from! Jason and Steve were extremely friendly and easy to talk to. I love my new car! They are a great dealership to get a Toyota from! More
by bmoran1
Employees Worked With
Jason Hargrove, Steve Barrios, Davey Downs
