
Toyota of Gallatin
Gallatin, TN

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Great Service Dept. I was having an issue with the radio retaining the bass/midrange/treble levels. I took my Highlander in to another dealership to have them look at it I was having an issue with the radio retaining the bass/midrange/treble levels. I took my Highlander in to another dealership to have them look at it in March. From there it was almost every week for them to try something else. They kept my car for a solid week twice. They also kept it for two weekends. I showed them where I contacted the manufacturer of JBL and he emailed me saying it was a known problem and JBL set up an exchange program to correct this issue with the bad amplifier. They refused to contact him or JBL and said we would need to wait another month or two for their regional service rep to come in town. --- So after waiting all this time, my warranty company told me to take it to RON HIBBARD dealership. I went and they inspected the issue within one hour. They ordered another amplifier and I went back a couple of weeks later to have installed. It took less than two hours! . Jeff the service manager was awesome to work with. It was great to have advisers listen to what you are saying. More
Extremely competent sales and management We did extensive research and dealer visits/test drives. Jon Malone was a standout sales consultant and Randy Hibbard was a pleasure to speak to. The We did extensive research and dealer visits/test drives. Jon Malone was a standout sales consultant and Randy Hibbard was a pleasure to speak to. They also offered very competitive pricing which made selecting Ron Hibbard Toyota an easy choice. More
Great Experience I had a great experience working with the whole staff. We were able to trade in our old car for a good value and get a new lease. Very professional an I had a great experience working with the whole staff. We were able to trade in our old car for a good value and get a new lease. Very professional and friendly staff made sure all our needs were met. More
Great experience Ron Hibbard toyota is one of the friendliest dealerships I have dealt with . They provide a unique experience and excellent service . Thank you again Ron Hibbard toyota is one of the friendliest dealerships I have dealt with . They provide a unique experience and excellent service . Thank you again to the staff at Ron Hibbard toyota . More
Great Experience My wife and I have bought 5 cars at Ron Hibbard Toyota. Each time the purchase experience has been great. The salesmen, most recently Allen Kalisch, My wife and I have bought 5 cars at Ron Hibbard Toyota. Each time the purchase experience has been great. The salesmen, most recently Allen Kalisch, are knowledgeable and patient, and we have always gotten a fair price. We'll be back. More
A wonderful used car buying experience!! Our first time at Ron Hibbard and we highly recommend!! Chris Schorsch was our awesome salesman, but, everyone we came in contact with was friendly an Our first time at Ron Hibbard and we highly recommend!! Chris Schorsch was our awesome salesman, but, everyone we came in contact with was friendly and kind! Thanks for a great car buying transaction! More
Very positive experience. Our first experience with Ron Hibbard Toyota was a positive one. Allen was very professional and knowledgeable in helping us choose the right vehicle Our first experience with Ron Hibbard Toyota was a positive one. Allen was very professional and knowledgeable in helping us choose the right vehicle for us. He spent plenty of time with us after the sale in becoming familiar with all the truck's accessories. More
Pleasant unpressured car buying While shopping for my new Prius I checked out what was available. I returned several days later after thought an doing some research to make my choice While shopping for my new Prius I checked out what was available. I returned several days later after thought an doing some research to make my choice. I did not feel pressured or feel pushed the pricing was fair and the deal completed efficiently and in a timely manner. Jason was a great person to help me! More
2018 Camry Hybrid Sale This is the 3rd car bought from Ron Hibbard. My family and I keep coming back because the great folks at RH make a personal connection to their custom This is the 3rd car bought from Ron Hibbard. My family and I keep coming back because the great folks at RH make a personal connection to their customers. They aren't the typical salesperson that only sees you as $$$$. they work diligently to find yltge car you need and get you the best deal possible. Our family will continue to choose RH for our car service/maintenance and sales! See you guys in 2020! More
Incredible Experience I feel very fortunate, as a new resident, to find a dealership that puts the customer's needs first. Carl makes you feel like that you are part of I feel very fortunate, as a new resident, to find a dealership that puts the customer's needs first. Carl makes you feel like that you are part of his family and that he wants to (and does) take of the issue with your vehicle as if it was his own vehicle. I can't say enough good things about Carl and the Ron Hibbard dealership. I will continue to return to them for service. On my last visit, I also looked at a new vehicle with Jason Hargrove. Jason is very knowledgeable, patient and not overbearing or pushy. I will return to get with Jason when I decide to purchase my next car. More