Toyota of Gallatin

Found what I wanted. Experience was first class. We knew what we wanted and were given the requested out the door price. The vehicle was exactly as advertised and the Internet Sales Manager Marcus w We knew what we wanted and were given the requested out the door price. The vehicle was exactly as advertised and the Internet Sales Manager Marcus was a first class guy. Our sale was handled by Chris after being greeted by Marcus. Everything about our experience reminds me of why I like a family owned dealership experience. Five stars all the way! More

Excellent!!! I'd like to take a minute to rate my experience at Ron Hibbard Toyota. As you can see I gave them 5 stars and they absolutely deserve it! Everyone the I'd like to take a minute to rate my experience at Ron Hibbard Toyota. As you can see I gave them 5 stars and they absolutely deserve it! Everyone there was very professional, knowledgeable, and genuine. The whole process was smooth and easy, and most important I felt very comfortable and confident in the purchase I was making! More specifically I want to say a huge thank you to my salesman Chris Clouse who helped me with the whole process! As a young buyer, I was really hoping they were going to be patient and help me make a good and smart decision, and not just pressure me into buying a vehicle. Chris was great! He answered the many questions I had and made sure I understood everything, which made me feel very confident in my purchase of my RAV4! Need a vehicle? Go to Ron Hibbard Toyota! Ask for Chris Clouse! More

i was the best customer service! we feel that Mr Wayne~ Hoby sent out of his way to help us understand the RAV-4 CAR~ AND All the bells * whistels! Actually we were interested we feel that Mr Wayne~ Hoby sent out of his way to help us understand the RAV-4 CAR~ AND All the bells * whistels! Actually we were interested in a car but were undecided until we came in on SAT. AND THEN WE LEFT WITH A BRAND NEW CAR! THANK U SO VER MUCH! HAPPY CUSTOMERS! More

Repeat Customer Pleasant purchase experience - well organized process - any questions I may have had were researched across several departments and answered - invento Pleasant purchase experience - well organized process - any questions I may have had were researched across several departments and answered - inventory to fit any lifestyle or needs. More

Carl is amazing Carl, my Service Adviser at Ron Hibbard Toyota went above and beyond his role in assisting me with my vehicle. A month ago, I was involved in an acci Carl, my Service Adviser at Ron Hibbard Toyota went above and beyond his role in assisting me with my vehicle. A month ago, I was involved in an accident where the front end of my vehicle was badly damaged. I contacted my insurance company, they arranged for a tow truck and towed my vehicle to ABRA on Charlotte Ave. My customer service point person of ABRA tried to nickel and dime me to death on anything related to my car, she also informed me that I needed a new battery as my battery had died and was badly corroded. I was able to receive my car at my girlfriend's house who lives in Gallatin and headed to Autozone to retrieve a new battery. After installing my new battery, the exhaust fan would not turn off so I contacted ABRA to tell them I was having issues with my vehicle and was told that the issues were not related to the accident and I would need to have a diagnostic run on my battery. Instead of taking my vehicle to ABRA, I took it immediately to your dealership, where I met Carl. Carl was fantastic! He identified the issue, identified that it was not correctly fixed from the accident, contacted ABRA and even showed the GM at ABRA the issue. ABRA was trying not to cover the cost of fixing the wiring and tried to find anything they could to not make it right. I felt that Carl had my best interest at heart and made it right by properly identifying the issue and quickly getting it corrected and knew that the issue was with ABRA's not properly repairing the damage from the accident. More

Love my Car! The experience was an easy one. Barry was very considerate of our time and went to work immediately to get us the best deal possible. Sometimes car The experience was an easy one. Barry was very considerate of our time and went to work immediately to get us the best deal possible. Sometimes car salesmen can be very intimidating. We felt comfortable from the start and it was a hassle-free transaction. We highly recommend Ron Hibbard Toyota. More

Very nice and helpful Always friendly and helpful. From the sales and service. Got me a deal I needed and fought for it. I did have a few bumps with then, but they always m Always friendly and helpful. From the sales and service. Got me a deal I needed and fought for it. I did have a few bumps with then, but they always make it right. More

Great Service and awesome vehicle The service was great! I would recommend Ron Hibbard Toyota to friends and family. I love my Toyota CH-R. Barry Robinson was a pleasure to work with. The service was great! I would recommend Ron Hibbard Toyota to friends and family. I love my Toyota CH-R. Barry Robinson was a pleasure to work with. More

Very happy Everyone at the dealership was very friendly and nice. I told them what i was looking for and what my budget was. They stayed very close to my price r Everyone at the dealership was very friendly and nice. I told them what i was looking for and what my budget was. They stayed very close to my price range and got me exactly the car i needed. Being this was the first car i have ever purchased new or from a dealership, they were very patient and answered alot of questions that i had regarding finacing. I was refered there by friends who had recently purchased a car there and im proud to say i would recommend them to anyone who is in the market for a new car. I am now the proud owner of a 2018 toyota camery and im glad i purchased it there More

Amazing! Ron Hubbard Toyota helped me out when I was in a bind. With a car falling apart around me I REALLY needed a newer car that was reliable, however, hav Ron Hubbard Toyota helped me out when I was in a bind. With a car falling apart around me I REALLY needed a newer car that was reliable, however, having just come out of bankruptcy I was having a hard time getting financed for a decent amount. Jason Hargrove, the salesman, worked hard with the finance team to get me into an amazing car, even if the sale wasn't favorable for them. That, to me, is a wonderful show of how they do business! I recommend giving them a visit anytime. They all were very informative, kind, and knowledgeable! More