
Toyota of Gallatin
Gallatin, TN

Filter Reviews by Keyword
By Type
Showing 1,614 reviews
My New Toyota Car buying can be stressful Ron Hibbard Toyota offered superb customer service in a no pressure and friendly helpful approach. I felt as if they appr Car buying can be stressful Ron Hibbard Toyota offered superb customer service in a no pressure and friendly helpful approach. I felt as if they appreciated my business and understood what I was looking for in my new Toyota. I am a previous owner of a Toyota Yaris and I am sold on Toyota. Best car ever!! More
Awesome experience!! As soon as I walked through the doors of Ron Hibbard Toyota I was pleased! Mrs. Lydia introduced herself to my grandfather and I and guided us through As soon as I walked through the doors of Ron Hibbard Toyota I was pleased! Mrs. Lydia introduced herself to my grandfather and I and guided us through the whole experience. She was friendly and very helpful. We explained to her our price range and what we were looking for and she directed us straight to the car I have been searching for! After I test drove it and was certain it was the car for me, we decided to see how much it would be with the trade of my old car. Mrs. Lydia and Mr. Hibbard both knew our price range and worked with it and came back to us with the perfect price! It was such an easy experience and I got a car that I absolutely love! I recommend this dealership because they seemed very eager to help you get the car you have always dreamed of. Thank you Ron Hibbard Toyota for making this experience a great one for me! More
Loving my Prius Contacted Internet sales and within hours Marcus had sent me a personalized video of a couple of car options based off the one I selected. Went in Contacted Internet sales and within hours Marcus had sent me a personalized video of a couple of car options based off the one I selected. Went in over the weekend to test drive a Prius in Magnetic Grey and Loved it. Lydia was very knowledgeable about the Prius having owned one herself. The team there worked with me and got me in and out. It wasn't the dreaded all day process. Overall I would recommend looking for your next car at Ron Hibbard Toyota. The staff is very friendly and they are going to do everything they can to get you in the car you want. More
Great customer service, no BS Shopped for a new Toyota Highlander in Knoxville area but local dealers would not move off of MSRP. Found the Highlander we were looking for online wi Shopped for a new Toyota Highlander in Knoxville area but local dealers would not move off of MSRP. Found the Highlander we were looking for online with the right options. Hibbard sold for thousands below MSRP AND gave us more for our trade than CarMax was going to out right purchase it for otherwise. We were able to make a deal over the phone and I made the drive to Gallatin from Knoxville and they had everything ready to go for me. Can't ask for an easier bunch to work with and everything was just as they promised with no unpleasant surprises. Would not hesitate to do business with them again in the future! More
Purchasing a new vehicle Every aspect of our recent purchase was excellent. We appreciate our salesman, Bryan Siltman who went out of his way to make the buying progress gre Every aspect of our recent purchase was excellent. We appreciate our salesman, Bryan Siltman who went out of his way to make the buying progress great. Appreciate all employees there because I know I can depend on them for whatever our needs. More
Happy Customer! I got a great car at a good price. Brian Crowder and Jason Hargrove went above and beyond to make sure I had the vehicle I wanted and understood ever I got a great car at a good price. Brian Crowder and Jason Hargrove went above and beyond to make sure I had the vehicle I wanted and understood everything about it. More
Great Dealership to work with. I left a happy customer. The sales people made it comfortable to talk about pricing. I will be back for future vehicle needs. to work with. I left a happy customer. The sales people made it comfortable to talk about pricing. I will be back for future vehicle needs. More
Happy we changed our minds!! We had intended to purchase a used vehicle but after considering everything--buying the new Sierra with 0% interest was the best choice. Allen and Mi We had intended to purchase a used vehicle but after considering everything--buying the new Sierra with 0% interest was the best choice. Allen and Michael were very helpful and great to work with. More
Caveat Emptor Lydia who delivered our car was great. Staff was very poor on returning phone calls when they said they would. Rest of the staff seemed to take us for Lydia who delivered our car was great. Staff was very poor on returning phone calls when they said they would. Rest of the staff seemed to take us for granted considering we drove almost 3 hours to purchase the vehicle. Does not offer lifetime warranty as some other Toyota dealers do. Unfortunately we paid the price...literally and figuratively because they were the only dealer that had the exact car we wanted. Over the years I have dealt with five other Toyota dealerships and this by far was the most poorly represented. More
Customer Centric This is a great place to buy a used car. My salesman was able to walk me through the process answering any questions I had. However, he was never push This is a great place to buy a used car. My salesman was able to walk me through the process answering any questions I had. However, he was never pushy about the sell. Instead, he want to insure this was the car that I was looking for. Additionally, the finance department was very patient with me giving my wife and I ample time to discuss our options. More