Ron Hibbard Toyota - Service Center

warranty battery replacement 2007 Camry Jared got me in and out in 45 min.Everyone was courteous.I use their service department for most of my Camry needs .The one thing I wish they could ad Jared got me in and out in 45 min.Everyone was courteous.I use their service department for most of my Camry needs .The one thing I wish they could address is ,this is the third battery since 2012.Every time I was stranded some where trying to get a jump ,or waiting for a tow truck.It's great that they are accomodating ,but I wish someone would get to the root cause of my battery issues . Tom More

Small town dealership is honest, timely, and friendly. I just needed a new battery for my Avalon. Jared did it for me out in the service bay. I was in and out in about 25 minutes with my new Toyota battery I just needed a new battery for my Avalon. Jared did it for me out in the service bay. I was in and out in about 25 minutes with my new Toyota battery. While there I got information about Michelin Tires and about parts for a Lexus from Josh Racine and Scott Wilhite. Scott even printed out the tire information and found me to hand it to me. More

Service department Good, reliable service department with attention to details. Very good communication about possible part needs. The service department staff was infor Good, reliable service department with attention to details. Very good communication about possible part needs. The service department staff was informative and very friendly. "I'll be Back!" Thanks Jordan More

James Lackey salesman helped me with Bluetooth Just bought new iPhone and my Bluetooth wouldn't connect up with my Prius. Even though Mr Lackey wasn't my original salesman,he still spent time getti Just bought new iPhone and my Bluetooth wouldn't connect up with my Prius. Even though Mr Lackey wasn't my original salesman,he still spent time getting the system working for me.He explained about how to program my radio since I had forgotten how to do it.He also told me possible causes of my front windows getting foggy and a film on it.Ron Hibbard Toyota does take care of you long after your new car is purchased. More

Toyota Corolla- 25,000 miles service- Ron Hibbard Toyota has always been a friendly place to me. When getting my car serviced, I am always greeted with kindness. Jordan Clay is always my s Ron Hibbard Toyota has always been a friendly place to me. When getting my car serviced, I am always greeted with kindness. Jordan Clay is always my service advisor. He always has a smile on his face, even when he is super busy. I would recommend all my friends and family to go see Jordan in the Service Department. More

Excellent, on time, friendly, courteous, accurate Ron Hibbard Toyota goes above and beyond to maintain the health of my Toyota vehicle. Jordan and others are friendly, respectful, and informative. Ron Hibbard Toyota goes above and beyond to maintain the health of my Toyota vehicle. Jordan and others are friendly, respectful, and informative. I have never had a "bad repair." They make sure to check/use all warranties or maintenance agreements saving me time and cash. My vehicle has close to 200,000 miles on it and rarely has a problem thanks to the due diligence of this service department. More

Service Center not professional. They do not greet you and they do not get your car for you when service is finished. I was handed the keys to find my car in parkin not professional. They do not greet you and they do not get your car for you when service is finished. I was handed the keys to find my car in parking lot. Poor customer service. More

Dont show up late Scheduled an appointment for the free 10,000 mile oil change and rotation. Only time available was in the middle of the afternoon for the day I would Scheduled an appointment for the free 10,000 mile oil change and rotation. Only time available was in the middle of the afternoon for the day I would hit 10,000. No problem, I just had to make ends meet. Arrived at the dealership 6 minutes late and sat in a line bucked up out in the lot. As the line moved forward I began to enter into the service bay when a service writer started yelling frantically. That's when I saw the service door move into view from my windshield as it was about to land on my hood. It stopped before hitting my vehicle and retracted back up so no worries but I feel like that needs to be looked into. Pulled in and got out to the service desk. Stood there for about a minute before the service guy accnoledged me. All he said was are the keys in the truck and that he would see what he could do because I was late. I asked him what does that mean. His response was because I was late and the next appointment was already there 30 min's early that he would see what he could do... About 15 mins later my car was pulled around and parked by the express bay where it sat for another 20 mins. I then went inside to speak with my salesman who I had sold me the car. After a few minutes of talking about life, I said something about the service I had just gotten. I feel like a phone call was made and by the time I went back out, my car was on the lift and 30 minutes later I was on the road. All in all it took about an hour and a half to get my oil changed. To me that's not a good turn time for something this routine for a fully staffed and properly trained crew with all the necessary equipment to do simple tasks like this. But what I have learned from my experience is that if you're late then you get bumped but if you're early then you bump the customer in front of you. Basically just show up whenever you want and they will get you started. Next time I make an appointment for the last one of the day and show up first thing in the morning and screw up everyone else's day like the service writer did to me... PS I opted out of the complimentary wash because it adds 30 or more minutes to your visit and all they do is spray it with a hose and rub a dirty broom randomly about. If this happens to you, go ahead and plan on going to the car wash down the road to finish the job. More