Ron Hibbard Toyota - Service Center
Gallatin, TN

233 Reviews of Ron Hibbard Toyota - Service Center
Great dealership to work with. Accommodating for appointments. Easy to make appointments. Everyone treats you as a friend. All work is done with great professionalism appointments. Easy to make appointments. Everyone treats you as a friend. All work is done with great professionalism More
First visit to service department...Service advisor Jordon Clay very helpful with my inquiries. 4 Runner serviced as needed. Will bring 2008 Tundra in for service. New Rivergate Toyota service dept has Jordon Clay very helpful with my inquiries. 4 Runner serviced as needed. Will bring 2008 Tundra in for service. New Rivergate Toyota service dept has changed and techs are sub par. Thanks More
I Came in for an oil change and a tire rotation and ended up buying a new car! Brian Stillman was outside when I was looking at the cars. We started chatting. He was down to earth and friendly. No high-pres up buying a new car! Brian Stillman was outside when I was looking at the cars. We started chatting. He was down to earth and friendly. No high-pressure whatsoever. I told him what I wanted in my next car when my lease was up in eight months. Well, before I knew it I decided to move a little quicker Brian was great or I never would Have done the deal. More
Spectacular Service Brought my car in for service, had a tiny issue. Ron and Jeff handled it so professional that I'd recommend them anytime! Thank you so much for keepin Brought my car in for service, had a tiny issue. Ron and Jeff handled it so professional that I'd recommend them anytime! Thank you so much for keeping Georgia the Camry rolling! More
service great I was in your shop for 10000 mile service on8/31/2019 you get me in and out and wash my car too I'll be back again thank you I was in your shop for 10000 mile service on8/31/2019 you get me in and out and wash my car too I'll be back again thank you More
Service The service department has treated us in a courteous and professional manner whenever we have needed anything done. We have been able to get appointm The service department has treated us in a courteous and professional manner whenever we have needed anything done. We have been able to get appointments in a timely manner. More
Lack of upfront transparency I was in with 2 separate cars for 2 separate things. Carl is wonderful and I have no issues with the service on my Prius. Also, I love Dwight. These g I was in with 2 separate cars for 2 separate things. Carl is wonderful and I have no issues with the service on my Prius. Also, I love Dwight. These guys are great and they both deserve 5 stars. Jordan Clay is not giving 5 star service, however. When I was shocked that the diagnostic fee was $136, which he did not mention to my husband, his response was defensive and in no way professional. He proceeded to tell me that my car might stop on my way home. I was not warm and fuzzy, I’m sure, but his cavalier attitude left a terrible taste in my mouth. We are in the market for a new car and we will not be back to Ron Hibbard. I hate to leave because Carl and Dwight are so good to me, but there are so many other options out there. A little bit of tact can go a long way, and Jordan Clay had none yesterday. More
Hibbard Toyota Great Service Dept, Friendly, Efficient, Caring. Good people and leadership I would reccomend them to family and friends. We will buy our next car Great Service Dept, Friendly, Efficient, Caring. Good people and leadership I would reccomend them to family and friends. We will buy our next car there due to the service department More
Amazing Service I’ve been bringing my car to Jordan Clay for well over 3 years now! He always takes care of my car and gets everything done in timely manner! He’s so I’ve been bringing my car to Jordan Clay for well over 3 years now! He always takes care of my car and gets everything done in timely manner! He’s so friendly and treats his customers with respect! I’ll be bringing my car back to Ron Hibbard Toyota and have Jordan Clay as my advisor!! More
Truck Service Excellent service! They are Great people and have super fast service. I would never go anywhere else to get my truck serviced as they are the best! Excellent service! They are Great people and have super fast service. I would never go anywhere else to get my truck serviced as they are the best! More