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Toyota of Gastonia - Service Center

Gastonia, NC

4.7
444 Reviews

444 Reviews of Toyota of Gastonia - Service Center

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April 29, 2021

Professional, friendly, service completely finished in a timely manner,! Parts and service had a well utilized system making the experience pleasant and stress free. Commend the whole operation working at More

by Jamie Willuams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon, Taylor Holder
April 28, 2021

Walk in customer for oil change. Total wait was about 45 minutes. Great service. Waiting area was comfortable while waiting on the completion of my service. More

by donaldha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Lopes
April 24, 2021

I've been a customer at TOG since 1996! Great service! Friendly staff, never had any problems! I really like the new coffee machine in the waiting area! More

by seemesoon2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Ligeon 314 *W*
April 24, 2021

Great service! Jess was so professional! He explained everything that needed to be done to fix our car. He checked on our warranty and saved us lots of money. I really appreciated his concern and help. More

by randc103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Legion and Rocco
April 20, 2021

Service is always done promptly and the associates are always courteous and friendly! Did not have to wait very long for my service to be completed More

by Hawkeye
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Godfrey
April 17, 2021

Service was done in a timely manner and was reasonably priced. Made appointment day of and was worked in within an hour. One of the better experiences in a long time More

by brittandstephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
April 13, 2021

Great people, clean shop, the service team and technicians answered all my technical questions, pleasant experience overall. And maintaining an older Toyota SUV (or most any 10 year old vehicle w More

by 2011 FJ Trail Teams Edition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Goydich
April 07, 2021

Quick service. Disappointed that they do not offer car washes. All other dealers ship offer this. This would definitely help me decide to go back More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon
April 04, 2021

Visit was only for a rear lamp replacement, Service Advisor Mark was very helpful, and replacement was taken care of in a satisfactory and timely manner. More

by Cavalry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
April 01, 2021

I've been a customer since 2003 but no more. After a week, 3 service appts, and $1100, my car sounds worse than when I took it in and I'm afraid to drive it. More

by Debz0433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Brubaugh
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