Back

Toyota of Gastonia - Service Center

Gastonia, NC

4.7
444 Reviews

444 Reviews of Toyota of Gastonia - Service Center

Sort by
March 22, 2021

I was pleased with my service on my 1999 Toyota Tacoma and was out within a hour. I will be bringing my Toyota Tacoma back for a oil change when it is due. More

by Rcrain1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
March 15, 2021

Great service department, very upfront and will do what's in there Power to make your visit pleasant. Can be a little higher cost at times, but make up for it with customer service and work quality. More

by Gene
Recommend Dealer
Yes
Employees Worked With
Cindy
March 13, 2021

I have been a customer since march 2004. I met Kim on the day of purchase. She has always been the same person. Her quality of service has never changed. Also she has great staff working in the service area. More

by W65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Jess,Jimisha and Scott, Mike Dan
March 08, 2021

Great job! Bryan Lopes and everyone in the service area always provides stellar service. The young lady Cashier in the Service area on 03/08/21 at 10:00am. Thanks for the service! More

by John David Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young lady in the service area / Cashier on 03/08/21 at 10:00am
March 05, 2021

Immediate service provided to quickly fix oil leak. Service agent kept me informed of status of service and repair. Checkout was quick and easy. Follow up scheduled. More

by SharonL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
March 03, 2021

I chose Toyota of Gastonia because I have been a long time Toyota owner. Toyota of Gastonia has always provided excellent service. Everyone I have worked with has been thorough, kind, and courteous. More

by mkrenzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (don't know last name)
February 26, 2021

Extremely nice and wait time was at a minimum. Service department was very friendly. I’m also glad that you are still servicing coffee. Great job! More

by anitajbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bridgeman
February 18, 2021

Great service, timely communications, fair prices, and great at customer relations. I was kept aware of all aspects of my service and pick time available. More

by Mcda1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
February 17, 2021

I think the service took a little longer for oil change and battery replacement. But taking for other consideration on other diagnosis may be ok.. More

by rsingh14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
February 16, 2021

Dan did a great job. Listened to my problem and got me in and out in no time. Did a great job explaining the cost of the new battery. Thanks Dan. More

by wurknhuntr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
...
21
...