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Toyota of Gastonia - Service Center

Gastonia, NC

4.7
444 Reviews

444 Reviews of Toyota of Gastonia - Service Center

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January 16, 2021

Pleasant greeting by Cindy Goydich. Thorough explanation of the work done on my car and what I might expect if the parking brake issue was not solved. I worked with none of the people listed below. More

by hartfour
Recommend Dealer
Yes
Employees Worked With
Cindy Goydich
January 16, 2021

I've been a customer for over 20 years, Jimisha and Kim are very attentive to the customer. Quality of service has been spot on. More

by jstoudt01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimisha, Kim
January 13, 2021

Good service, very considerate employees. Even though my problem was not fixed. The process was started. I would not hesitate to use Toyota of Gastonia again! More

by blpetzold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Chrystal
January 10, 2021

They were very friendly and let me know exactly what was going on with my car & what it needed & how much it was gonna cost,I take my car there when it needs any kind of sevice,& I know work on my vehicle i More

by Chrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Linton
December 31, 2020

Went for oil change and tire rotation. Was very pleased with the service! Was very happy with the help Justin Okraska gave use in locating a part we needed for my car! More

by carbec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brumbaugh, Justin Okraska, Marlon Acosta
December 31, 2020

Excellent in every way possible.They go above and beyond. Professional and courteous. Highly recommended. I won’t go anywhere else for service. Best service department ever. More

by spatz_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon, Clay Pickert, Scott Bridgeman, Manny Davis, Taylor Holder, Ed Cresswell
December 29, 2020

Always excellent customer service. Always ON TIME and work done within time frame quoted. Pleasant staff, nice waiting area. No pressure to perform suggested work. More

by Teenaridenhour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
December 29, 2020

I made my service appointment on line and was well pleased with the service provided.The service team member was courteous and helpful.I especially like that he did not badger me about other recommend More

by ledford12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon, Clay Pickert, Scott Bridgeman, Manny Davis, Taylor Holder, Ed Cresswell
December 28, 2020

I have used Toyota for vehicle purchase for several years. The service is outstanding and so are the sakes staff and finance department. I always walk away satisfied. My salesman this time JD Yepez was More

by ebwilson001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD Yepez
December 24, 2020

Very kind, easy to talk to, listened carefully, great communication and attention to detail. I live in TN but get all my work done here when I visit family during the holidays and summer. I could not be More

by Eric Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess was super. There was also an incredibly nice Hispanic man and and older African-American gentleman who were so kind. Even with masks on they were smiling and very nice.
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