Toyota of Gastonia - Service Center

This service experience was really great for three reasons: 1. Flexible and accommodating appointments 2. Service rep was courteous and professional 3. There were no attempts to more expensive or reasons: 1. Flexible and accommodating appointments 2. Service rep was courteous and professional 3. There were no attempts to more expensive or unnecessary repairs More

The staff is very friendly. The waiting area is comfortable. They are generally quick completing the service requested. They always ask before doing anything that wasn't communicated upon arrival comfortable. They are generally quick completing the service requested. They always ask before doing anything that wasn't communicated upon arrival. More

Very please with the work done on my SUV . Have front brake resurface the rotor and new pad put on . Take a little bit long but I dont mine brake resurface the rotor and new pad put on . Take a little bit long but I dont mine More

Service Department is under new management and is fantastic again. I look forward to Toyota of Gastonia keeping my Corolla with 230,000 miles on the road for years to come. fantastic again. I look forward to Toyota of Gastonia keeping my Corolla with 230,000 miles on the road for years to come. More

Great service. I have been a customer since March 2004, I have always had great service. The staff members have always gone above and beyond to ensure that I was truly satisfied. Thanks KIm Jimisha, Jess, a have always had great service. The staff members have always gone above and beyond to ensure that I was truly satisfied. Thanks KIm Jimisha, Jess, and Scott! More

I had them donew car 5000 mile service on our 2020 Prius which was purchased at another dealer. Records of previous service on other vehicles came up and made registration of this car less time consuming. which was purchased at another dealer. Records of previous service on other vehicles came up and made registration of this car less time consuming. The only issue I have is I did not receive a line by line tasks performed summary. More

Quick service the day of, enjoyed the tv channel that was on and the choice in the delicious coffee. The visit went well, and I say thank you. Excellent service today. on and the choice in the delicious coffee. The visit went well, and I say thank you. Excellent service today. More

Quality and timely and affordable service. Friendly staff. Mike in service dept was very helpful and it was a nice benefit to get a loaner car. staff. Mike in service dept was very helpful and it was a nice benefit to get a loaner car. More

Good service, everything was explained to me and was done in a timely manner. Service area was clean and allowed for social distancing All service personel were very friendly.. in a timely manner. Service area was clean and allowed for social distancing All service personel were very friendly.. More

Quick service and everything was explained. I was able to set up my next appointment for warranty work with ease. Their service department is always accommodating. . set up my next appointment for warranty work with ease. Their service department is always accommodating. . More