Toyota of Gastonia - Service Center

Inspection Always the best experience with very friendly people. I continue to go there for all work and inspection as I trust everyone. Like that he came to Always the best experience with very friendly people. I continue to go there for all work and inspection as I trust everyone. Like that he came to get me, rather than just paging overhead. More

The service department acted very safely and in a very professional manner dealing with our unusual times with Covid threat. In and out with great and trusted services. Explained the answer to my question professional manner dealing with our unusual times with Covid threat. In and out with great and trusted services. Explained the answer to my question with terminology I can understand More

85 thousand maintenance was due. this dealership is always very nice and informative. I have never had to wait and they call me when my care is ready. when its time for me to buy a ne this dealership is always very nice and informative. I have never had to wait and they call me when my care is ready. when its time for me to buy a new car I will go to this dealership. More

Third Time's a Charm This was my third time here to service my vehicle. The first two times was a nightmare, I worked with Scott Bridgeman, and Michael Cavallo both exper This was my third time here to service my vehicle. The first two times was a nightmare, I worked with Scott Bridgeman, and Michael Cavallo both experiences were horrible. Horrible enough to call Action 9 News. Instead, I called and spoke to a Manager name Marcel Black who pointed me in the right direction. I talked to the service manager name Kim. I want to thank you so much for listening to me and taking the time to sit down with me and going over my concerns. Thank you, Jimisha for treating me like a valued customer and not like a number. Your company should know that you are a great asset to their company. I do look forward to working with you in the future. **You guys should have secret shopper program, to see how your customer are treated** More

6 MO SERVICE I WAS THERE TO HAVE MY TRUCK SIX MONTH SERVICED AT WHICH THEY PERFORMED AND AT THIS TIME THEY WERE VERY NICE AND ANSWERED MY QUESTIONS. I WAS THERE TO HAVE MY TRUCK SIX MONTH SERVICED AT WHICH THEY PERFORMED AND AT THIS TIME THEY WERE VERY NICE AND ANSWERED MY QUESTIONS. More

Excellent Service! Great service for my car. Oil change, tire rotation, brake fluid flush and headlight restoration. They stand by their service! If it is not done right Great service for my car. Oil change, tire rotation, brake fluid flush and headlight restoration. They stand by their service! If it is not done right, they will fix the problem. I did lose a hubcap...but I am sure once I contact them...they will do me right...they always do! More

Jess (service rep) was very nice, informative and explained things very well. I told him that I needed to be at another appointment and the services done was accomplished in a timely manner. explained things very well. I told him that I needed to be at another appointment and the services done was accomplished in a timely manner. More

20000 Mile Service I was greeted immediately upon arrival, signed in and the service was conducted in a reasonable amount of time. Very happy with my service experience. I was greeted immediately upon arrival, signed in and the service was conducted in a reasonable amount of time. Very happy with my service experience. More

Great service no long time for waiting too I have dealt with Toyota of Gastonia for 6 years and from the salesman Tracey to the service department ,I'd rate it all a 10 plus for every time we h I have dealt with Toyota of Gastonia for 6 years and from the salesman Tracey to the service department ,I'd rate it all a 10 plus for every time we have traded . A+ overall from quality salesmanship to service you're the best Toyota of Gastonia ,thanks for helping me and my family More

Depend on Toyota of Gastonia Been coming her for over 10 yrs, sorry to see Bryan gone, but I still see friendly employee, great service I can depend on., comfortable waiting room. Been coming her for over 10 yrs, sorry to see Bryan gone, but I still see friendly employee, great service I can depend on., comfortable waiting room. More