Toyota of Gastonia - Service Center

I have been comfortable bringing my Camry for service here for years to keep it running at it’s best. Had an inspection and full maintenance. Went great!! Had a shutter issue months ago that was intermi here for years to keep it running at it’s best. Had an inspection and full maintenance. Went great!! Had a shutter issue months ago that was intermittent at certain speed intervals, that would be a recall issue, but showing the issue to them was tricky. The first time mentioning it, the root of the problem was missed- got discouraged. The second time- someone knew what I was describing told me what it was but they needed to see it happen- they took it for a ride and nothing, but at least I knew more and the deadline to have it fixed under warranty- getting closer. The third time, Darryl Leigh had me ride with a tech to make it happen- and it did and was able to point it out. They fixed it the next day, used one of their rentals- no charge. No problems since and drives like a Camry should. I am so grateful to Darryl and the team working together to solve that problem. A huge relief for me. More

Fast effective service Great friendly service for my Tacoma during this pandemic. Safe clean waiting room. Where social separation was practiced Thank you for your fast serv Great friendly service for my Tacoma during this pandemic. Safe clean waiting room. Where social separation was practiced Thank you for your fast service at a time I was in a hurry More

I was there to get my Tundra serviced and everyone there was excellent. While I also spoke with a gentleman who worked in Sales. And he was awesome was excellent. While I also spoke with a gentleman who worked in Sales. And he was awesome More

Powertrain warranty work The routine service revealed an issue with the powertrain that needed to be addressed. The dealer representative discussed the problem, provided photo The routine service revealed an issue with the powertrain that needed to be addressed. The dealer representative discussed the problem, provided photos and explained what needed to be done to correct the problem. He also explained how the warranty covered most of the cost and that a vehicle would be provided to me during the repair. The appointment was made, the repair completed and car provided for use with no problems. I was very pleased with repair experience. More

Excellent Serice Dept. Thank you for the excellent service you provide. I always receive excellent service from the folks at Toyota of Gastonia. Always very clean. Awesome p Thank you for the excellent service you provide. I always receive excellent service from the folks at Toyota of Gastonia. Always very clean. Awesome people. More

Many years of great service! I've used this dealership for service on 5 cars for 15 years. They have always been professional and helpful. With my love of Toyota, I will likely I've used this dealership for service on 5 cars for 15 years. They have always been professional and helpful. With my love of Toyota, I will likely be with them for a long time. More

Great Job Dan explained everything and answered all my questions. I was pleased and the car runs great! I buy here and use their service. I trust them. Dan explained everything and answered all my questions. I was pleased and the car runs great! I buy here and use their service. I trust them. More

Just came in today for NC vehicle inspection! Very fast service, I was in and out fast! I also has a great cup of coffee, love the new coffee machine! service, I was in and out fast! I also has a great cup of coffee, love the new coffee machine! More

My experience. Firs customer in Monday morning. Doors opened on time. Courteous greeting. Careful explanation of scheduled services. Waiting area nicely arranged to Firs customer in Monday morning. Doors opened on time. Courteous greeting. Careful explanation of scheduled services. Waiting area nicely arranged to provide proper spacing. New to me-beverage dispenser with several options- I enjoyed the hot tea. Jess came in and explained other services my car needed-well done- and provided estimate of time needed for the service. Service was completed on time. All around pleasant experience. I appreciated suggestion that annual inspection could be provided thereby avoiding another trip to get the inspection-nice. More

Very good experience this trip. Mike was awesome in getting me quotes for my tires. He helped me pick the best ones. It rides great. getting me quotes for my tires. He helped me pick the best ones. It rides great. More