Toyota of Gastonia - Service Center

wonderful service The people and service were great! I was serviced in a quick and polite manner. The customer service area made me feel comfortable to be there in the The people and service were great! I was serviced in a quick and polite manner. The customer service area made me feel comfortable to be there in the midst of the pandemic. More

Excellent and quick service: Professional, quick service, good social distancing practices. Staff was friendly and prompt. I left my vehicle and was contacted prior to any addit Professional, quick service, good social distancing practices. Staff was friendly and prompt. I left my vehicle and was contacted prior to any additional services being performed. Thank you for a good experience. More

Great Service As always, I get great service at this dealership. They are always courteous and I never have a long wait. The Service Manager, Kim always speaks. As always, I get great service at this dealership. They are always courteous and I never have a long wait. The Service Manager, Kim always speaks. Thank You More

100,000 Mile maintenance People very pleasant, helpful and knowledgable. With COVID-19 restrictions in place, I understand about social distancing, but it was cold having to People very pleasant, helpful and knowledgable. With COVID-19 restrictions in place, I understand about social distancing, but it was cold having to sit outside with the rain. But seeing as this was not their fault, they got my vehicle done in record time. More

I Came in for my 15,000 mile service. Everyone had great customer service and it took very little time. Will definitely be back again. customer service and it took very little time. Will definitely be back again. More

Oil/filter change 2014 Tundra Platinum Service was excellent. The staff was friendly and addressed my needs professionally. A great chemistry of teamwork! I highly recommend this dealership Service was excellent. The staff was friendly and addressed my needs professionally. A great chemistry of teamwork! I highly recommend this dealership for sales and service. More

90,000 mile service great experience, even with the dreaded social distancing, from check in to check out. Service technician was great and I really enjoyed the new serv great experience, even with the dreaded social distancing, from check in to check out. Service technician was great and I really enjoyed the new service of being able to message back and forth with him about any problems as I waited. Very pleased with the service and experience as a whole. I did have a 30% off mailer coupon in my back pocket that I forgot at checkout. It was totally my fault but would have been nice if they had asked or just included it on their own. More

Service department is very reliable and my car was ready when promised. Jimisha was very helpful and the price of the car repairs were affordable. Also, I love it the fact Toyota always sends coupons for when promised. Jimisha was very helpful and the price of the car repairs were affordable. Also, I love it the fact Toyota always sends coupons for future visits. More

I had a good experience with getting my vehicle serviced today. Michael was thorough in explaining needed maintenance items. I also had him check about a technical service bulletin for my car and he was abl today. Michael was thorough in explaining needed maintenance items. I also had him check about a technical service bulletin for my car and he was able to get that started for me also. More

Always friendly and prompt service. I am always satisfied with the friendliness of the employees. They inform you of additional work that is needed and how necessary it is for this visi I am always satisfied with the friendliness of the employees. They inform you of additional work that is needed and how necessary it is for this visit. More