441 Reviews of Toyota of Gastonia - Service Center
Terrible service department Do yourself a favor and go the extra 20 miles to Charlotte. They don't return your calls and if your brand new vehicle makes a noise that is clearly a Do yourself a favor and go the extra 20 miles to Charlotte. They don't return your calls and if your brand new vehicle makes a noise that is clearly a defect they say that it's "faint" and expect you to turn up the radio so you don't hear it. 34,000 clearly doesn't purchase you customer service. The service manager Greg is the worst one of them all. More
Great work, great people. Needed significant work on my Toyota Corolla, They explained all to me and were very professional in every way. Completed the work and I'm totally s Needed significant work on my Toyota Corolla, They explained all to me and were very professional in every way. Completed the work and I'm totally satisfied. I should be able to keep this car for many years, even though it's a 2008, thanks to the great service from this dealer. More
Wonderful service It was almost worth that tree falling right in front of my car to be able to meet the nice folks at Toyota of Gastonia. Without exception, everyone I It was almost worth that tree falling right in front of my car to be able to meet the nice folks at Toyota of Gastonia. Without exception, everyone I met was wonderful. Ashley (in the collision center) was a joy. She made the pain of my "crunched car" a lot less. Now to the workmanship. IMPECABLE! My car, a 2008 Scion XB, looks beautiful and it was spotless when I picked it up. I love my car, "Ethel", and with only 55,000 miles, I plan to have her many more years. Everyone should go to Toyota of Gastonia for anything related to a car. More
Just great service provided by Bryon Barcon and Toyota of Ga Great service from Bryan Barcon as usual. I now drive from Garden City SC because I trust this service dept. Bryan has always been friendly and honest Great service from Bryan Barcon as usual. I now drive from Garden City SC because I trust this service dept. Bryan has always been friendly and honest and that is what I expect as a customer More
Great experience and fast service Dropped my van off for oil change and tire rotate. Car was done in less than an hour. Bryan Barcon is very professional and always take care of the ca Dropped my van off for oil change and tire rotate. Car was done in less than an hour. Bryan Barcon is very professional and always take care of the car. Great experience! More
Great experience We purchased a used Toyota and needed recalls rectified. Bryan at Toyota of Gastonia was wonderful. He kept us well informed and the work was done qui We purchased a used Toyota and needed recalls rectified. Bryan at Toyota of Gastonia was wonderful. He kept us well informed and the work was done quickly. There is nothing better than trustworthy, reliable work done with integrity. Unfortunately it's not as common these days but certainly can be found here! More
Excellent Service Department This is an honest service department. We have been servicing our Toyotas here for decades. They have always advised us fairly on whether certain rep This is an honest service department. We have been servicing our Toyotas here for decades. They have always advised us fairly on whether certain repairs needed to be done or not. Foisting uneeded repairs or extra work on customers is NOT their method of operation. They are always upfront with us on everything. They always try to give customers a fair shake in the costs of their repairs. Their quality of work is execellent, we have never had to return for "do-overs". The people in the the service department are kind, helpful, courteous and efficient. In my opinion, this service department is the BEST there is. We can't say enough good things about them. More
Excellent service for me. I am always impressed when I take my car to get checked and/or Fixed. Would recommend to family and friends! service for me. I am always impressed when I take my car to get checked and/or Fixed. Would recommend to family and friends! More
Service Great service provided as usual and Bryan Barcon great advisor as usual too! Done in timely manner. This review belongs to Toyota of Gastonia service Great service provided as usual and Bryan Barcon great advisor as usual too! Done in timely manner. This review belongs to Toyota of Gastonia service department. More
Good service We have all our service work done here as this is a dealership worthy of our trust. They provide excellent courteous customer,service listen to your We have all our service work done here as this is a dealership worthy of our trust. They provide excellent courteous customer,service listen to your needs and do quality repair work. More