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Toyota of Glendora - Service Center
Glendora, CA
561 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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561 Reviews of Toyota of Glendora - Service Center
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May 11, 2025
The service rep was excellent and based on past experiences, I assume the maintenance work was done correctly and with skill. My only slight annoyance is that this is now the third questionnaire experiences, I assume the maintenance work was done correctly and with skill. My only slight annoyance is that this is now the third questionnaire I’ve been asked to complete. Hence my score of a 4 instead of the 5 that the rep and technician deserve. More
by Pat
Employees Worked With
May 07, 2025
Parts department personnel sold me parts that I don't need and told me the parts have been discontinued for my 2022 Toyota Sienna, but when I called another Toyota dealership, the parts I needed were sti need and told me the parts have been discontinued for my 2022 Toyota Sienna, but when I called another Toyota dealership, the parts I needed were still available. Why would you do this to the clients?!?!?!? Just to make commission?!?!?!?! More
by tgrisad05271980
Employees Worked With
Don't know both of their names
May 07, 2025
The maintenance representative was very helpful, I was told when I originally purchased the car and paid for the extended warranty that it would cover everything, well a part of the car was damaged and I told when I originally purchased the car and paid for the extended warranty that it would cover everything, well a part of the car was damaged and I was told it wasnt covered, this isnt the first time this has happen and it makes it hard to trust toyota as a manufacture and to be honest has gotten bad enough that I am starting to look for other vehicle brands that provide better warranties and stand behind them. More
by ksessman
Employees Worked With
dont remember
May 01, 2025
Desde hace 20 años soy clienta de este lugar, muy amables todos. David es de las personas mas amables y se preocupa por atender muy bien a los clientes. todos. David es de las personas mas amables y se preocupa por atender muy bien a los clientes. More
by Celina
April 29, 2025
On Saturday April 26 we had an appointment for service on my Sienna at 9:15am and the service wasn’t even started till after 1pm. Then the passenger seat was all the way flat as if someone was just laying th my Sienna at 9:15am and the service wasn’t even started till after 1pm. Then the passenger seat was all the way flat as if someone was just laying there and oil stains on the door panels. Really disappointed in the service the last 2 times we’ve been there, really considering going elsewhere for service. You guys need to stop over booking. More
by Ivan
Employees Worked With
Service
April 22, 2025
Service personnel are excellent, the technicians do an excellent job. I like the detailed video inspection. The female cashier That cut my coupon, pls dont do that next time. I would like to use coupons excellent job. I like the detailed video inspection. The female cashier That cut my coupon, pls dont do that next time. I would like to use coupons again. More
by Dh
Employees Worked With
David
April 19, 2025
Excellent customer service! I enjoyed purchasing my vehicle at Toyota of Glendora & enjoy servicing there too! I enjoyed purchasing my vehicle at Toyota of Glendora & enjoy servicing there too! More
by Martha K.
Employees Worked With
