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Toyota of Grand Rapids

Grand Rapids, MI

4.3
271 Reviews

2555 28th St SE

Grand Rapids, MI

49512

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271 Reviews of Toyota of Grand Rapids

September 02, 2015

Great service Servicing our Prius at Toyota Scion of GR has worked out well. The staff listen, are respectful and truly try to get to the bottom of any issues. Est More

by ckcsfan2
Recommend Dealer
Yes
Employees Worked With
Blaine Bensyl
August 30, 2015

THE place to get it done. My local dealer did not seem to want to listen to what I wanted or needed, a 3 time new Toyota owner. Made contact with Frank Turner, of Toyota of Gr More

by chicory51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry, initial call: Frank Turner,salesman:Both finance managers, as it got real busy, and 3 other people who helped because I was trying to buy a new car with an injured back .
August 29, 2015

Alaways the BEST Service Matt serviced my car for the 20,00 mile service and did an excellent job. Could not be happier. He was very attentive and explained the serviced perf More

by Roger & Mary
Recommend Dealer
Yes
Employees Worked With
Matt In the Service Department.
August 28, 2015

I love my Highlander! This is my 3rd. Purchase from TOGR and without fail I've had a great experience from sales to finance to service. The staff knows me by name, They' More

by H-Hybrid lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Harold, Derrick Ferrel, Alec Smith, and Brad Dodge
August 28, 2015

Great service I have been taking my Camry here for service many years. I always deal with Ben DeKruyter and he is great! He has taken excellent care of my car and More

by Camry
Recommend Dealer
Yes
Employees Worked With
Ben DeKruyter
August 24, 2015

Fantastic experience Recently, I had a major repair needed for my 2010 camry. The repair was explained fully and professionally. Ben Dekruyter was my service agent. He wo More

by Sky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Dekruyter
August 23, 2015

Awesome service experience w/ advisor Ben Dekruyter Service advisor Ben Dekruyter always provides for courteous and timely service when it comes to maintaining my 2012 Prius. Look forward to working wi More

by Jim C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Dekruyter
August 21, 2015

Good Service --good people --good cars We have been customers of TS of GR for many years. When I questioned Vernon Hall about a service they recommended, he gave a straight-forward answer. More

by Toyotafan
Recommend Dealer
Yes
Employees Worked With
Vernon Hall
August 09, 2015

Great total care of our aging RAV4 Bruce Diamond and the service staff have done an excellent job of helping us maintain our aging 2007 RAV4. Their help and professionalism is appreciat More

by karl12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Diamond
August 06, 2015

30,000 Service Blaine Bensyl is a great service rep. His smile and his attention to the servicing details makes you feel confident that everything will be done prope More

by paul.d.devries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Bensyl
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