Toyota of Grand Rapids

Great service Servicing our Prius at Toyota Scion of GR has worked out well. The staff listen, are respectful and truly try to get to the bottom of any issues. Est Servicing our Prius at Toyota Scion of GR has worked out well. The staff listen, are respectful and truly try to get to the bottom of any issues. Estimates of work to be done are accurate. Blaine Bensyl is no exception. He is expedient, efficient and clear in his explanations of the work done. Thanks, guys! More

THE place to get it done. My local dealer did not seem to want to listen to what I wanted or needed, a 3 time new Toyota owner. Made contact with Frank Turner, of Toyota of Gr My local dealer did not seem to want to listen to what I wanted or needed, a 3 time new Toyota owner. Made contact with Frank Turner, of Toyota of Grand Rapids, after browsing online thru their inventory. I asked questions that he answered right away about the vehicle. I went from Muskegon to Grand Rapids because they had what I wanted at the price I needed to adhere to. Traveled about an hour, the next day, to the dealership and signed on the dotted line. Took my new Toyota home. I thank both Frank and the other salesman for putting both baby car seats in and securing them properly. They went out of their way to extend extra and much appreciated personal help by doing so. The extra trip to Toyota of Grand Rapids was well worth the time I spent and will look foreword to doing more business there in the future. More

Alaways the BEST Service Matt serviced my car for the 20,00 mile service and did an excellent job. Could not be happier. He was very attentive and explained the serviced perf Matt serviced my car for the 20,00 mile service and did an excellent job. Could not be happier. He was very attentive and explained the serviced perform so that anyone could understand. Will always return to Grand Rapids Toyota for service needs. The popcorn is always fresh. More

I love my Highlander! This is my 3rd. Purchase from TOGR and without fail I've had a great experience from sales to finance to service. The staff knows me by name, They' This is my 3rd. Purchase from TOGR and without fail I've had a great experience from sales to finance to service. The staff knows me by name, They're always friendly and ready to help. I'd recommend TOGR to anyone seeking outstanding customer service!! More

Great service I have been taking my Camry here for service many years. I always deal with Ben DeKruyter and he is great! He has taken excellent care of my car and I have been taking my Camry here for service many years. I always deal with Ben DeKruyter and he is great! He has taken excellent care of my car and is so nice to talk with. Just a good experience all around. More

Fantastic experience Recently, I had a major repair needed for my 2010 camry. The repair was explained fully and professionally. Ben Dekruyter was my service agent. He wo Recently, I had a major repair needed for my 2010 camry. The repair was explained fully and professionally. Ben Dekruyter was my service agent. He worked with me to provide the best service possible. Whenever I need service completed to the vehicle, Ben is one of the agents I request. Overall. everything was great. I have been dealing with this dealership for 22 years. More

Awesome service experience w/ advisor Ben Dekruyter Service advisor Ben Dekruyter always provides for courteous and timely service when it comes to maintaining my 2012 Prius. Look forward to working wi Service advisor Ben Dekruyter always provides for courteous and timely service when it comes to maintaining my 2012 Prius. Look forward to working with Ben! More

Good Service --good people --good cars We have been customers of TS of GR for many years. When I questioned Vernon Hall about a service they recommended, he gave a straight-forward answer. We have been customers of TS of GR for many years. When I questioned Vernon Hall about a service they recommended, he gave a straight-forward answer. That's what I like about any business I visit. If I may make recommendation.... I received a 10 discount only when I requested it. It seems that the service department can easily identify its regular customers and automatically give them whatever discounts are available. There should be no need to carry a little coupon to the counter. More

Great total care of our aging RAV4 Bruce Diamond and the service staff have done an excellent job of helping us maintain our aging 2007 RAV4. Their help and professionalism is appreciat Bruce Diamond and the service staff have done an excellent job of helping us maintain our aging 2007 RAV4. Their help and professionalism is appreciated. Work is always done right the first time. More

30,000 Service Blaine Bensyl is a great service rep. His smile and his attention to the servicing details makes you feel confident that everything will be done prope Blaine Bensyl is a great service rep. His smile and his attention to the servicing details makes you feel confident that everything will be done properly. More