Toyota of Grand Rapids

Great, professional, helpful, knowledgeable and good people The service department people were great, helpful and explained everything in great detail. I was able to understand the problem and able to make a g The service department people were great, helpful and explained everything in great detail. I was able to understand the problem and able to make a good decision. I will return to the service department for all problems and car check ups. More

Wonderful experience - very satisfied. Nick Harrington did an excellent job in making us feel comfortable and answering all our questions. We were very happy with the way he handled everyth Nick Harrington did an excellent job in making us feel comfortable and answering all our questions. We were very happy with the way he handled everything and he was very personable. In fact we did not feel it necessary to visit any other dealership. He satisfied all our needs. We are very happy with our new car, and hope we have many years of enjoyment and will definitely recommend Nick and Toyota of Grand Rapids to our family and friends. Mike and Pat Jennings More

Buying a new car Tim Davis did an excellent job working with me on the purchase. He was kind, honest, and helpful. He was also very punctual, which I appreciated. Tim Davis did an excellent job working with me on the purchase. He was kind, honest, and helpful. He was also very punctual, which I appreciated. More

I had a oil change and transmission fluid service The service rep was Ben Dekruyter. He was very polite and friendly. We talked about the cost of the service and how long it would take. The cost wa The service rep was Ben Dekruyter. He was very polite and friendly. We talked about the cost of the service and how long it would take. The cost was as quoted and it took less time than estimated. I highly recommend this dealership for Toyota service. More

Service Brought my Camry in for routine service. My service was quick and professional. Really appreciate Blaine Bensyl's attention to detail. Will continue Brought my Camry in for routine service. My service was quick and professional. Really appreciate Blaine Bensyl's attention to detail. Will continue to go to this dealership for service. More

2014 Prius I bought my Prius a year ago and this was my first service on it. Ben Dekruyter and the staff at Toyota of Grand Rapids did a very professional job a I bought my Prius a year ago and this was my first service on it. Ben Dekruyter and the staff at Toyota of Grand Rapids did a very professional job and treated me very well. Also, I appreciate their frequent reminders and Toyota news. I love my Prius. Joan Raymer More

Promt 20K Toyota Care Service I brought my 2014 Camry in for the 20K Toyota Care. The service was promt and Chris Hammond in Service Department was very courteous and helpful. I brought my 2014 Camry in for the 20K Toyota Care. The service was promt and Chris Hammond in Service Department was very courteous and helpful. More

Blaine Rocks the Service Department!! Blaine goes way beyond expectation to take care of customers and their vehicles; I trust him with the servicing of my '99 Tacoma. I might even buy a n Blaine goes way beyond expectation to take care of customers and their vehicles; I trust him with the servicing of my '99 Tacoma. I might even buy a new Toyota at this dealership now that I see what an awesome service department they have in Grand Rapids! More

Great job Blaine Blaine Bensyl has been my service representative for four years. He has taken care of my Highlander and Sequoia. Blaine is always friendly and courteo Blaine Bensyl has been my service representative for four years. He has taken care of my Highlander and Sequoia. Blaine is always friendly and courteous and always takes time to explain what needs to be done and why. He is also not afraid to tell me what can wait. I trust Blaine completely. More

Awesome service Blaine Bensyl is an excellent service rep. He was extremely helpful with my 2005 Prius battery replacement and instrumental in getting me some major d Blaine Bensyl is an excellent service rep. He was extremely helpful with my 2005 Prius battery replacement and instrumental in getting me some major discounts! Kept me updated during the entire replacement process. Big thank you to Blaine and the service staff, for getting my Prius back on the road. More