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Toyota of Greenville

Greenville, SC

Overview
Reviews
Vehicles
4.7
913 Reviews
Call Dealership (864) 478-1562

2686 Laurens Rd

Greenville, SC

29607

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Showing 913 reviews

January 27, 2025

My service advisor Savannah gave me personal attention and the wait was not too long. More

by RAH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
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January 27, 2025

Great service- courteous and polite…always stayed in contact throughout the service on my tundra. More

by Cobb84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Utz
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January 27, 2025

Much better than the Toyota in Charlotte because they did not try to rip me off here. Even gave me a coupon off for no reason. More

by brandon4444smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia
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January 26, 2025

Very good service and Communication with customers. Dealer very clean and you have a wonderful waiting room More

by colper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Merritt
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January 25, 2025

Great experience! Nice workers who look out for the customers. They keep my car in great condition. More

by Rbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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January 23, 2025

This service department has always taken care of me even though I do not have a Toyota! Thanks Toyota of Greenville! More

by Bev Stabler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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January 22, 2025

Toyota of Greenville has warm and receptive Service department. The waiting area is clean and we'll stocked with vending, wi-fi, television, seating, and access to the showroom. I'm a loyal customer More

by Charles.a.hall.2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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January 22, 2025

The dealership is great, service department not so much, VERY SLOW even with an appointment More

by Tim Roe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Shields
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Jan 22, 2025 -

Tim Roe responded

My appointment was at 3pm and I did not get out of there until just after 6pm. Jason Shilelds did offer me an uber but it was only up to 10 miles, but I live 15 miles from the dealership so I decided to stay because I've been told many times before that it may take a while and I still got out of there within an hour and a half. It should not take 3 hours to do an oil change and tire rotation! If this is how service is going to be there then I'll just take my truck somewhere else, or do it myself from now on! And just to clarify, Jason did his part, so this is not a rant about him at all.

Jan 24, 2025 -

Toyota of Greenville responded

Hi Tim, thank you for your business and feedback as well. We’re sorry that we have been unable to accommodate you faster. We are working diligently to decrease turnaround times and hope that you’ll give us the opportunity to continue serving you but much better in the future. In the meantime, if you would like to discuss your experience, please do not hesitate to reach out to Fred Farrar or Brandon Knowles at (864) 754-7866. Thank you.

January 22, 2025

The people here are awesome. Very friendly and non pressuring. They made my car purchase a great experience. More

by Bjcsc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Durham
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January 21, 2025

Professional, pleasant, very helpful. My experiences have been positive. I have received rewards and coupons for using dealership for service. More

by jbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service maintenance
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