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Toyota of Greenville

Greenville, SC

4.7
1,040 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 1,040 reviews

June 29, 2011

I visited over a dozen dealerships and didn't even originally consider getting a Toyota. However, every other dealership I visited, I encountered pushy salesmen who were not entirely truthful. The N More

by davisek2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Moore, Dexter Moore
June 28, 2011

The experience was excellent all around. Service from the Sales Associate and Sales Manager was great. Paperwork went smoothly. Additional work required to complete the transaction (spoiler and tint) wa More

by afors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Breed
June 28, 2011

Paul Deahl and Al Quesada were extremely professional and helpful in the purchase of my new car. They were always corteous and never pushy. I have since then come in for a service check and they have always More

by courtneym28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deahl and Al Quesada, Paul Deahl
June 28, 2011

Very happy with the service at this dealership and very satifisfied with Paul Deal, my salesman. I would defintely reccomend this dealship and sales person in the future. I am very pleased with the car t More

by khart710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deal, Paul Deahl
June 27, 2011

Charlie was very knowledgable and friendly. He answered all of our questions and was more than willing to help us with the process of buying a new vehicle. More

by ggreg615
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Breed and Al
June 27, 2011

Charlie was very helpful and friendly during our new car purchase. If I were to purchase another vehicle, I would ask for him by name. More

by blanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Breed
June 25, 2011

It was a great experience working with Toyota of Greenville. I am pleased with my choice of purchase and the dealership service. I would definetly recommend this dealership to many of friends lookin More

by sweet5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlee Breed
June 24, 2011

We were greeted in a very friendly non-aggressive way. Charlie & the sells managers were very professional & polite. We had previously put a deposit on a Camry and changed our mind. They were very underst More

by pngkbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Breed & sales Managers
June 24, 2011

This is the 2nd vehicle I have purchased from Toyota of Greenville and could not be more pleased. I have purchased many new cars in the past and this, by far, has been the best expeirence. Paul was so ea More

by jayamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deahl, Paul Deahl
June 12, 2011

My husband and I searched for a new vehicle and were drawn to the Toyota Camry due to its excellent reputation. We encountered a terrible shopping experience with Greenville Toyota. We were told they ra More

by delliso4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Strickland, Donna, Steward, Barrett
Jun 21, 2011 -

Toyota of Greenville responded

Hello delliso4. I was very disappointed when I read about your negative experience at our store and I am sorry things happened the way they did. As the new General Manager at Toyota of Greenville, I have been working very hard to gain a personal commitment from each employee to always provide excellent customer service. I regret that you feel our team did not live up to that standard. Your feedback is very important as it will help me understand where we still need to improve. If you would like to discuss your concerns about this situation with me, I can be reached at 864-288-3535. Thank you for taking time to share your thoughts. Best regards, David Ossi General Manager Toyota of Greenville

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