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Toyota of Greenville

Greenville, SC

4.7
1,041 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 1,041 reviews

June 12, 2011

My husband and I searched for a new vehicle and were drawn to the Toyota Camry due to its excellent reputation. We encountered a terrible shopping experience with Greenville Toyota. We were told they ra More

by delliso4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Strickland, Donna, Steward, Barrett
Jun 21, 2011 -

Toyota of Greenville responded

Hello delliso4. I was very disappointed when I read about your negative experience at our store and I am sorry things happened the way they did. As the new General Manager at Toyota of Greenville, I have been working very hard to gain a personal commitment from each employee to always provide excellent customer service. I regret that you feel our team did not live up to that standard. Your feedback is very important as it will help me understand where we still need to improve. If you would like to discuss your concerns about this situation with me, I can be reached at 864-288-3535. Thank you for taking time to share your thoughts. Best regards, David Ossi General Manager Toyota of Greenville

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