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Toyota of Greenville

Greenville, SC

4.7
993 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 993 reviews

January 07, 2025

Anastasia is super nice, excellent customer service. She is perfect in her work, very friendly. I hope most of the people working in customer service do the same. More

by Electrotech International Inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Anastasia
January 07, 2025

Willing to check out mistake but not willing to opologiize for mistake and admit guilt! More

by pbenton1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred & Stephen
Jan 17, 2025 -

Toyota of Greenville responded

Thank you for bringing this to our attention. Records show that you have spoken with our team in order to get your vehicle back in for inspection. Additionally, a Carfax was sent to you per your request. Please update us and let us know that your concerns have been resolved. Thank you and we are looking forward to getting your experience turned around.

January 07, 2025

Always easy to make service appointments, Micah listens intently to concerns/needs, and Toyota offers Military discount. Wait time is a little long, and could possibly be improved upon, but always apprecia More

by Mandy Splawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah - Service Dept
January 06, 2025

The wait was a bit long. We weee not advise of the wait time at time of scheduling or at time of arrival. I requested the detailed diagnostic report to review and the salesma More

by TBL-Toyota
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen oil change service contact: was very nonchalant personality and was not welcoming.
Jan 08, 2025 -

Toyota of Greenville responded

Thank you for your review and feedback. We’re sorry that you experienced an extended wait time for service. We value your loyal business and would like to have the opportunity to speak with you about your experience and provide your requested service report as well. There is no name here for us to reference so please give us a call to discuss at (864) 754-7866 and request to speak with Fred Farrar or Brandon Knowles. Thank you and we look forward to getting this turned around.

January 06, 2025

The final purchase process was one of the smoothest and easiest of all the cars we have bought. More

by Wsnyder25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Kenefick
January 06, 2025

Very pleased with the we received on a recent visit. Tyler was very helpful and kept us informed throughout the process. Will definitely return for service work on our vehicles. More

by Bjhampton535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Simmons
January 05, 2025

I love Toyota of Greenville because they have great service, and the employees are very nice. Toyota of Greenville makes sure that I'm a satisfied customer every time. More

by d lowrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia
January 04, 2025

El servicio fue excelente. La atencion de la persona encargada de mi cita muy valiosa y atenta. Gracias Savana Carrasco at Toyota of Greenville. More

by eliacim.rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
January 04, 2025

They were great. They worked with me. They explained everything. They showed me the vehicle and how it worked. They were all very polite. I enjoyed my time there. More

by gordkim1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason was salesman. Malek was finance guy.
January 04, 2025

It was a great experience to buy from Toyota in Greenville. They were great in customer service. Will definitely go back for our next purchase. More

by cappssandra3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Marin
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