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Toyota of Greenville

Greenville, SC

Overview
Reviews
Vehicles
4.7
528 Reviews
Call Dealership (864) 478-1562

2686 Laurens Rd

Greenville, SC

29607

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Showing 528 reviews

January 18, 2024

Good work was done but it took too long. Three hours. Didn’t start your inspection for a hour and fifteen minutes after I arrived. More

by dgs864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis
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Helpful
January 18, 2024

I have been driving a company vehicle for 6 months. And no matter what my appointment is. The wait time for my service is always 2 and a 1/2 to 3 hours once. I get in the door! Also, each time I've l More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 23, 2024 -

Toyota of Greenville responded

Scott, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced during your visits to our service center. It's disheartening to hear that the wait times and the quality of service have not met your expectations. We understand that your time is valuable, and we apologize for any delays you've encountered. We would like to speak with you further about your experiences and will be reaching out, but you can also contact me, as well. Mike O’Leary, General Manager, 864-754-7866

Helpful
January 16, 2024

The employee Danny was amazing. He def made me want to come back. Awesome job! More

by shelbypooh92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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January 15, 2024

Was greeted right away by Stephen and he got me set up and a Lyft ride right away. Also kept me updated with what they found. More

by debbest429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen merritt
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January 15, 2024

Steven gets me a coupon even I do not ask for, By looking into my account, he saves me 30 dollars Surprising since no other service representative did this to me before. Hope I get serviced by him More

by Dsuili
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
The
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January 14, 2024

Service department is really helpful, and sales staff will help you find your next car. Will use them again More

by bandkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen -Service advisor , James Durham
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Helpful
January 14, 2024

Easy online reservation system, quick drop off experience and fast service plus nice and knowledgeable service reps. I’ll be back! More

by stpenders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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January 14, 2024

Awesome customer service, it is a Great place, service on time and qualified service. I will be there again to the next service. More

by dannygiraldo1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Helpful
January 14, 2024

Thought it was time for an oil change, but Anthony told me I still had 5,000 miles to go before the next one. I appreciate the honesty. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Helpful
January 13, 2024

Richard is the best service advisor I have talked to. He’s super friendly and very nice. He explained everything in very good detail and made the experience great. More

by Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nguyen
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Helpful
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