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Toyota of Greenville

Greenville, SC

4.7
914 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 914 reviews

November 15, 2024

Very impressed with the service and workers. Had a very pleasant experience! Also appreciated the discount price! More

by beccacmesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
November 15, 2024

Great job by the service tech. Very pleased with the installation and the service. Great job! More

by Daphillips156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Jenkins
November 15, 2024

Great service and very straightforward system! Went way faster than I thought and they were very thorough with the inspection. More

by Lessa Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Durham, Steve Spurling
November 14, 2024

Friendly customer service. Nice waiting room. We went for the 5,000 mile service. They did not change the oil, they did not vacuum the car, they did not wash or detail the car More

by gnmartin29646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Moore
November 14, 2024

Personnel are friendly and helpful. Service department notified me of needed service and scheduled it at my convience. More

by lfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Napoleon Gilliard- 5 stars. Jordan 5 stars
November 13, 2024

From start to finish customer service was and still is 10/10. Anyone looking for a new car I highly recommend starting here they go above and beyond to get you exactly what you need. More

by Ataviamoorer56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Thompson
November 13, 2024

Haven’t bought a new vehicle in years. From sales to financing I couldn’t have asked for a better experience! More

by rogbamafan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Durham
November 13, 2024

Bait and switch Service Date 11 Nov 2024 had 49. 99 oil change coupon, FinL bill was 71.81 Customer # 1268778 Invoice # 658318 Service Advisor 981127 Stephen Merritt invoice manipulated up to More

by Charles Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Merritt
Nov 22, 2024 -

Toyota of Greenville responded

Greetings Charles, a member of our management team should have reached out to you to address your service concerns and offer any needed clarification regarding your repair order. If you have not yet spoken with our team, please do not hesitate to reach out to Fred Farrar at (864) 478-1553. Thank you and we look forward to speaking with you.

November 10, 2024

Service took two and one half hours to change oil and rotate tires tie or E Tire pressure Light came on on way home More

by ellisonrichard77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 13, 2024 -

Toyota of Greenville responded

Thank you for your feedback, Ellison. Please accept our apologies for your longer than expected wait time in service. We value your business and time and hope to have the opportunity to serve you more promptly in the future. In the meantime, if you'd like to discuss, please give us a call at (864) 754-7866 and request to speak with Fred Ferrar or Brandon Knowles. Thank you.

November 10, 2024

Quick, fast and they have an excellent customer service representative that is knowledgeable and informed. More

by matthewbryanmasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Godfrey
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