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Toyota of Greenville
Greenville, SC
490 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 490 reviews
July 22, 2023
I recently purchased a new car using the COSTCO buyers program. My sales person was Darrell Washington. I was very pleased with the process and extrememly pleased with Mr. Washington. I told him the c program. My sales person was Darrell Washington. I was very pleased with the process and extrememly pleased with Mr. Washington. I told him the car I wanted and he provided the COSTCO Buyers sale sheet. There was not an hassle and the process was smooth and painless. I was very pleased with the dealership and extremely pleased with Mr. Washington. He also took time to teach me how to use the different buttons and accessories in the car.. More
by James
Employees Worked With
Darrell Washington in sales
Helpful July 22, 2023
I purchased a new car through the COSTCO buying plan and my sales representative was Darrell Washongton. He was very knowledgeable, courteous and helpful. I told him what I would like and there was not an my sales representative was Darrell Washongton. He was very knowledgeable, courteous and helpful. I told him what I would like and there was not any haggling. I am very pleased with the car and extremely pleased with the process. I tried a Toyota dealership in Columbia, SC called Peter Boulware and was very dissatisfied. I do recommend Greenville Toyota and highly recommend Darrell Washington. I would certainly buy from him again. More
by James
Employees Worked With
Darrell Washington
May 16, 2023
Salesman very very rude and unprofessional after I noticed them being dishonest about numbers. Also insulted my trade and was bashing another customer’s vehicle while we were in the office. noticed them being dishonest about numbers. Also insulted my trade and was bashing another customer’s vehicle while we were in the office. More
by Missy
Employees Worked With
Newer guy, officer directly on right when you enter the used building door
March 20, 2023
STAY AS FAR AWAY as possible from this dealerxxxx. From start to finish buying a used car from them has been a nightmare. Their finance guy was unprofessional, said explicit things and snuck a warra From start to finish buying a used car from them has been a nightmare. Their finance guy was unprofessional, said explicit things and snuck a warranty and resistall on when we said NO warranty and never even talked about resist all. We would have never added that to a used car that clearly had missing chips of paint and staining on the seats. when we went to leave with our new car - we couldn’t because our sales guy said he deactivated the key by placing it on a magnet. So we left with another car that smelt horrible and covered in dog hair. The next day we were getting the run around. At 5:00 we finally got a call saying it was never the key it was a bad fuel pump. We were told they are replacing it for free and we could pick it up by 6:30 because they were detailing it for us. Their detail department is a joke - the cup holders in the second row were never cleaned from the previous owner. There was dirt and mud all over the third row. I’ve never seen such a BAD detail job done from a dealership. This was supposed to make up for our horrible experience with them. Now the car that was supposed to have a new fuel pump and less than 50,000 miles now has a check engine light and the gas gauge isn’t working. The kicker is in their warranty contract it states “damage due to improper previous repairs aren’t covered” they did something to this car and it won’t be covered. This place is a total scam and don’t care about you. Their GM will say that’s not how he runs his business and he’s sorry. But If you read all their other reviews - it clearly is how he runs his business. STAY AWAY. And check your finance paper work. You’re probably paying for a 20 year warranty and resist all you had no idea about. More
by doug864
Employees Worked With
Mike O'Leary, Darrell Washington, Nathan Reese
October 03, 2022
If I could Toyota of Greenville zero stars I would. THIS HAS TO BE THE MOST DISHONEST DEALERSHIP IN THE GREENVILLE AREA. let me start with what has happen to me recently. I brought a brand new Toyota C THIS HAS TO BE THE MOST DISHONEST DEALERSHIP IN THE GREENVILLE AREA. let me start with what has happen to me recently. I brought a brand new Toyota Corolla in April 2010. I was getting regular oil changes their for the first 2 years. Now it is 2022 and I am trying to sell my vehicle and everywhere I go to sell they car, I am told (POSSIBLE ODOMETER ROLLBACK/ ROLLOVER. Did not have a clue this was going on or they did things like that. The report says mileage date reported 01/27/2012 . mileage is 125,470 remember this car is only 2 years old. Get oil change again on 05/31/2012 and reported mileage on car is 30,213. Please someone tell me what going on here. I am the sole owner and the only owner and have no accidents or tickets. Please tell me why mileage was incorrected reported twice. Ok I am asking you will you fix this mistake. Why was it done and for what purpose??? Please customers stay away from this place. 100% dishonest. This was in 2012 and I just found out about these errors when I tried to sell the car and could not sell it. More
by winter888
Employees Worked With
I do not remember their names
September 05, 2022
a 10:30 Monday appt. After five hours, still no estimate. "Advisor" called with some numbers to fix the issue Complaint was noise in right rear of Avalon. After 3 day After five hours, still no estimate. "Advisor" called with some numbers to fix the issue Complaint was noise in right rear of Avalon. After 3 days, finally got "written estimate" sent to my phone. I got my car back on Friday afternoon. New struts all around to the tune of $3100.00. Here's the problem: The original issue/problem STILL IS NOT FIXED! Way overpriced repair. Treatment was not fair. BUYEER BEWARE! More
by daytonhwalker
Employees Worked With
Fred H
August 23, 2022
Took my car in for collision repairs 4 weeks ago and have had no updates, no responses to emails or phone messages. Exceedingly unprofessional service by Kathleen. had no updates, no responses to emails or phone messages. Exceedingly unprofessional service by Kathleen. More
by Tuftedroman
Employees Worked With
Kathleen Brock
July 29, 2022
Worst service department ever. My Highlander brakes were causing a vibration when applied. I had a coupon for brakes and rotors, so I scheduled an appointment for 2 PM two days My Highlander brakes were causing a vibration when applied. I had a coupon for brakes and rotors, so I scheduled an appointment for 2 PM two days later. Got there on time. Carefully explained what was wrong and was told that they would have their "expert" examine the brakes. Checked back at 4 PM and nothing had been done. Finally got a call the next day at 10AM that the brakes were fixed. Also they replaced the rear brakes which were worn but still good so it cost twice as much. 1) Why schedule an appointment at two if they won't be starting repairs until the next day? 2) Didn't receive any info on replacing the rear brakes until we picked the car up. 3) I used to replace my own brakes, and it took about an hour. A mechanic should be able to do the job in half that time. 4) This is not the first time I've had trouble. I took the car in for routine service and arrived at the appointed time, then was told it would be about three hours. 5) I can't believe that any goes to them for service, and I guess that's why Jiffy Lubes are thriving. 6) Won't be going back to Greenville Toyota. More
by gwallen4
Employees Worked With
Steve Jenkins, Jack Kenefick, Sean England, Steve Spurling, Wyman Balcom, Darrell Washington
