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Toyota of Greenville
Greenville, SC
1,061 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,061 reviews
October 16, 2024
Entrance is too narrow in service dept. Anastasia was great!! Very professional! The tech that did the work did not clean the windows he/she scuffed up and hand prints all over the outsi Anastasia was great!! Very professional! The tech that did the work did not clean the windows he/she scuffed up and hand prints all over the outside my new finish. More
by robert34fortnerstang
Employees Worked With
Anastasia in service 10 out of 10
October 15, 2024
Poor communication: I set an appointment on the app, but still had to explain why I was there, who I was, etc. There is a very unfriendly vibe from the entire crew each time I’ve been there. Plus, if you’re still had to explain why I was there, who I was, etc. There is a very unfriendly vibe from the entire crew each time I’ve been there. Plus, if you’re calling around to find a part so as to not have to order it, let me know the outcome! My time is valuable, if I need to stay and wait, tell me. If I can Uber home tell me that. Don’t make me ask! More
by Freemancf
Employees Worked With
Brittany
October 12, 2024
Great service! They get it right with letting me know what I need, must do and suggest services with no pressure. Always giving me options to maintain my car and l They get it right with letting me know what I need, must do and suggest services with no pressure. Always giving me options to maintain my car and let me know the total cost before servicing. There are no surprises. Love my Toyota of Greenville mechanic Charles. Considerate of my time, knowledgeable and courteous! Never a hassle always a pleasure! More
by Jennifer F
Employees Worked With
Service
October 11, 2024
I am absolutely disgusted by how Toyota of Greenville treated my 90-year-old parents, who have been loyal customers for nearly 30 years. They have bought and serviced every vehicle at this dealership, tr treated my 90-year-old parents, who have been loyal customers for nearly 30 years. They have bought and serviced every vehicle at this dealership, trusting them with their business for decades. Recently, my parents went to trade in their car for something smaller. My father has dementia, and my mother, who has never bought a car in her life, was left to navigate the process alone. Instead of helping them and honoring their long-standing relationship, the dealership took full advantage of their vulnerability. They offered an unfairly low trade-in value and pressured them into a confusing and unfavorable deal. My mother felt bullied by the financial manager to sign on the spot without a chance to consult with me or my siblings. It’s heartbreaking that a company they’ve trusted for so long would exploit them. My father’s head may not be in the right place, but his heart was. The 2018 Toyota Camry that she was driving was too hard for her to navigate and after her latest fender bender, my father was bent on trading it in for something easier for her to drive. They purchased a Toyota Corolla and are now strapped with an $18k loan! No business should take advantage of the elderly. I urge everyone to think twice before trusting this dealership. More
by BSauser
Employees Worked With
Sam Aoun, Nathan Reese
October 10, 2024
Getting ready to leave sc to go home to St. Louis. Nothing more scary than car trouble out of town. I was able to bring in my car and Stephen Merritt professionally walked me thru the proces Louis. Nothing more scary than car trouble out of town. I was able to bring in my car and Stephen Merritt professionally walked me thru the process. He is an asset! More
by drichmurdock
Employees Worked With
Service call, Stephen Merritt
October 09, 2024
Dropped my truck off the night before service and it was done that evening Jordan was very easy to work with very professional great service department done that evening Jordan was very easy to work with very professional great service department More
by juddsizemore
Employees Worked With
Jordan
