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Toyota of Greenville

Greenville, SC

4.7
1,047 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 1,047 reviews

January 21, 2024

Incredibly unsatisfied. After having my car for 27 days, they called me to say it was ready after a minor fender bender where my bumper and a few other components needed rep More

by parchukangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Jan 23, 2024 -

Toyota of Greenville responded

Thank you for sharing your review. We sincerely apologize for the repair experience you had at our shop. Your dissatisfaction is completely understandable, and we deeply regret the issues you encountered with the repairs on your car. We would like to speak with you further about this and will be contacting you, however you can also reach out to me, as well, if you haven’t heard from us yet. Mike O’Leary, General Manager, 864-754-7866

January 21, 2024

Great experience. ::from sales to service. I highly recommend. First time owning a Toyota and I’m very pleased. Thank you!!! More

by amcd324
Recommend Dealer
Yes
Employees Worked With
Darrell Washington
January 21, 2024

Richard was very polite and easy to work with. The oil change was handled very efficiently. I’ll be back in six months for my next scheduled appointment. More

by Patgpick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nguyen
January 21, 2024

It was very nice place to go. The people were very nice a nd friendly. More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Miller , Wyman Balcom
January 21, 2024

Thoroughly inspected my vehicle and provided in depth report for my review with images and video. More

by hwmccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
January 20, 2024

Very helpful of keeping me posted on what needed to be done to my car and approximately what the cost would be. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holcombe
January 20, 2024

It was a great dealership. Quick service and great customer service. I appreciate their services. More

by Collinsshenequa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
January 19, 2024

Dennis and the techs always do a fantastic and timely job on all of my cars Thanks Ronny Heaning More

by Ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holcomb
January 18, 2024

Good work was done but it took too long. Three hours. Didn’t start your inspection for a hour and fifteen minutes after I arrived. More

by dgs864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis
January 18, 2024

I have been driving a company vehicle for 6 months. And no matter what my appointment is. The wait time for my service is always 2 and a 1/2 to 3 hours once. I get in the door! Also, each time I've l More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 23, 2024 -

Toyota of Greenville responded

Scott, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced during your visits to our service center. It's disheartening to hear that the wait times and the quality of service have not met your expectations. We understand that your time is valuable, and we apologize for any delays you've encountered. We would like to speak with you further about your experiences and will be reaching out, but you can also contact me, as well. Mike O’Leary, General Manager, 864-754-7866

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