Toyota of Greenville
Greenville, SC
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I visited the service department, and had an excellent experience working with Dennis. My favorite part was that he communicated expectations of possibilities (time, cost, & procedures) verbally and via t experience working with Dennis. My favorite part was that he communicated expectations of possibilities (time, cost, & procedures) verbally and via text messaging. More
Great staff! From the receptionist to the service advisor Benjamin, received an excellent service and good information and service to my car. From the receptionist to the service advisor Benjamin, received an excellent service and good information and service to my car. More
I used to love TofG. But after making an appt and still having to wait 3 hours 20 min for my car to be serviced was ludicrous! But after making an appt and still having to wait 3 hours 20 min for my car to be serviced was ludicrous! More
Tuesday morning I figured my oil change, tire rotation, battery and fluids check, along with other needed maintenance, would take three to four hours to complete. I was out in less than two hours and was q battery and fluids check, along with other needed maintenance, would take three to four hours to complete. I was out in less than two hours and was quite pleased with that. More
Excellent service. Okay accommodations for people waiting for their vehicles. Courteous staff. Kept me informed about costs and time to fix. Overall I rate the expe Okay accommodations for people waiting for their vehicles. Courteous staff. Kept me informed about costs and time to fix. Overall I rate the experience a 4 due to the waiting lounge. I rate the service department a 5. More
Efficient and professional. I love the systems Toyota uses to keep me up to date on the progress of my vehicle service through texts and as a way of communication with my adviso I love the systems Toyota uses to keep me up to date on the progress of my vehicle service through texts and as a way of communication with my advisor. Micah always does an awesome job. More
Finally a respectable car dealer that doesn't play games with fees/financing. One reasonable doc fee and that is it, super helpful, the price on the site is the price you pay. with fees/financing. One reasonable doc fee and that is it, super helpful, the price on the site is the price you pay. More
While a lot of Salespeople can get snarky, dismissive at times, it is fortunately not the case with rep, Joe D. with the Jazz music and Art in his office helps calm what can be a lengthy. GM Mike O. run times, it is fortunately not the case with rep, Joe D. with the Jazz music and Art in his office helps calm what can be a lengthy. GM Mike O. runs the ship and has the perfect attitude for returning customers from my repeat car buying experience. Be patient, kind to those that detail and coat your ride; and they will provide as much time and patience as reasonably possible during the day to get things right. It's one of the busiest, don't be rushed and get fitted (for me) with options really needed. For me, it was no step railing on my truck, any orange peel paint addressed (stick w chrome imo), presentation of remote start and key fob tech that isn't the same with even all the new vehicles. While it can be rushed, slightly hurried in previous purchases throughout the motor mile; go with research in hand (or come back), a tip for your car detailers, some patience, knowledge, and be ready to listen to the options that can add value to your vehicle and experience. Highly recommend Joe, he will find the right details and presentation for the right car you want, or want to trade in,..and Mike O, the GM for many of the motor mile dealerships. As for the svc department- they go the extra mile. Downsides: for minor scuffs/scratches...the collision ctr can quote things that may take months bc they are so busy... More

