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Toyota of Greenville
Greenville, SC
1,039 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,039 reviews
April 18, 2012
After buying my car from Toyota of Greenville, I was very pleased. Unfortunately, that is where my happiness ended. I was in a car accident recently and had my car brought to the Body Shop. After weeks of ph pleased. Unfortunately, that is where my happiness ended. I was in a car accident recently and had my car brought to the Body Shop. After weeks of phone tag (one day being told they didn't have my car), I was contacted on a Monday saying my car would be ready Friday. Thursday, I called to check that it would be ready. The woman told me it had been ready since Monday (the same day I was told it wouldnt be ready until Friday)!!!! The following Saturday (after having my car back for 2 days), my car began making horrible noises and was towed back to Toyota. They said they would pay for the towing and fix the problem. We were contacted later by Robbie in the Body Shop and told it had nothing to do with the accident, we had to pay for the towing, and it ended up costing another $1000 to replace the torn belt. Even though there were no problems with the car prior to the accident, they said nothing additional was wrong other than the belt being worn (I could pull pieces of it out), and to bring it back for a check up in 1000 miles. Two weeks, and 350 miles later, my car broke down again. The tow was back to Toyota, as it was the same belt torn up again. The service department informed us that they must have used a worn belt to replace the bad one 2 weeks ago, that it was fixed and ready to be picked up. Not believing this, I was very frustrated. I received a call less than an hour later saying the actually ran my car to check on it and the belt was already tearing. These people in both the body shop and the service department are pieces of work. They only give my dad answers, not my mother or I. They are impossible to get in contact with. They are rude and incompetent. They are incapable of doing their job. Once they fix the problem they made, I will never go back there again. More
by jrlaskows
Employees Worked With
Robbie, Sherwood
March 02, 2012
I purchased my used car from Toyota of Greenville at the end of December 2011. I have been extremely happy with it, but about 2 weeks ago the Service Engine Soon light came on in my car. I brought my car end of December 2011. I have been extremely happy with it, but about 2 weeks ago the Service Engine Soon light came on in my car. I brought my car into Toyota of Greenville for them to look at it and they told me I needed a new air pump. I went to Used Sales to speak with David DuBose, who sold me the car, and Al Quesada, the Used Sales Manager. After looking at the situation, they agreed to split the cost of the repair with me. I brought my car in for repair this week, and the repair was completely successful. Al and David followed up on the agreement and split the cost of the repair with me. My car is now fixed and I could not be happier or more grateful. Al and David went above and beyond what I could have imagined in agreeing to split the cost with me, and I am so thankful to them for that. Toyota has won a customer for life in me, and I will be referring Toyota of Greenville to anyone that I come across. More
by stevelayne89
Employees Worked With
David DuBose, Al Quesada, David DuBose
February 24, 2012
One of the easiest car purchases I have ever made. Drove 2.5 hours from Atlanta and was not disappointed. Very professional, very organized, sensitive to my time constraints. I'll be back! 2.5 hours from Atlanta and was not disappointed. Very professional, very organized, sensitive to my time constraints. I'll be back! More
by BlueMINI
Employees Worked With
Doug Taylor
February 21, 2012
My sales representative allowed me to make all the decisions concerning interior and exterior features I was interested in without trying to influence my final decision. I was pleased with the overall decisions concerning interior and exterior features I was interested in without trying to influence my final decision. I was pleased with the overall sales experieince at this Toyota dealership. More
by mjhurley
Employees Worked With
Alexis Schultz
February 18, 2012
Charlie deserves better than 5's. The Prius is a wonderful car. We love our new Prius. Charlie was exceptionally knowledgeable and professional and informative. wonderful car. We love our new Prius. Charlie was exceptionally knowledgeable and professional and informative. More
by murphymb1
Employees Worked With
Charlie Breed, Justin Yanicic (sp???)
February 17, 2012
The car buying process was easy. The only negative was the financing. I felt that the additional coverage was a little pushy. It took too long and I felt that the interest rate was a little high. I should the financing. I felt that the additional coverage was a little pushy. It took too long and I felt that the interest rate was a little high. I should of gotten outside financing prior to the purchase. More
by mlashley
Employees Worked With
Charlie
February 10, 2012
Everyone we encountered at the dealership was courtious and professional. The lot was very clean, parking was no problem, was never pressured and anwsered all our questions. Charlie was courtious and p and professional. The lot was very clean, parking was no problem, was never pressured and anwsered all our questions. Charlie was courtious and professional with every aspect of the encounter as well was Stewart. we think our whole experience was over the top. More
by wardgl
Employees Worked With
Charlie Breed, Stewart
February 10, 2012
Very happy and pleased with entire experience....will continue to use Toyota for years to come ...Charlie is an amazin person, very well experience in his job continue to use Toyota for years to come ...Charlie is an amazin person, very well experience in his job More
by cljennings
Employees Worked With
charlie breed
January 17, 2012
I gave the above ratings freely and without hesistation. It all started with Joseph, who took me to Charlie, who sold me on the LTD, and finally to Justin for finance details. > > All very professional, kin It all started with Joseph, who took me to Charlie, who sold me on the LTD, and finally to Justin for finance details. > > All very professional, kind, friendly and accurate. Denos More
by denosmarvin6
Employees Worked With
Joseph in Service, Chaarlie Breed and Justin Y.
January 06, 2012
The cost of my service was not as much as I had expected. That is always a good thing. I had forgotten to take my 10% coupon for service in and was happy to find out they would honor that without me going That is always a good thing. I had forgotten to take my 10% coupon for service in and was happy to find out they would honor that without me going home to get it. More
by Joyce Borders
Employees Worked With
2 females in service,1 female cashier
