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Toyota of Hackensack
Hackensack, NJ
4,004 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,004 reviews
March 19, 2023
Very close to my house very professional service very friendly I like to wait while the derby is done friendly I like to wait while the derby is done More
by HEDY_I
Verified CustomerEmployees Worked With
March 19, 2023
VERY PROFFESIONAL AND QUICK SERVICE! I will deff go back for my next vehicle again. I will deff go back for my next vehicle again. More
by CHRISKOULARIS
Employees Worked With
March 19, 2023
Very friendly staff. They said it would take an 1 hour or more but took less time - very pleased with service They said it would take an 1 hour or more but took less time - very pleased with service More
by kamalaanand
Employees Worked With
March 19, 2023
Satisfied with the services. Kind Adviser and others teams. I will thankful to be years customer. Kind Adviser and others teams. I will thankful to be years customer. More
by LORETTACHAVEZ939
Employees Worked With
March 19, 2023
I like this dealership and the stuff are very good and appreciate Mr, John who help me to choose the car. He did great job. Thanks Hackensack management team appreciate Mr, John who help me to choose the car. He did great job. Thanks Hackensack management team More
by Abazahes
March 18, 2023
Excellent service…new vehicle was delivered exactly as expected!!! Flawless and no surprises. Had to wait for the order but was always updated. expected!!! Flawless and no surprises. Had to wait for the order but was always updated. More
by fccihon
Employees Worked With
Other Employees :
Tim was initial contact from internet sales. Also very helpful and professional as was Jonathan in sales
March 18, 2023
I was very skeptical at first, but Anna take away all the fears that I had. She leaded me through the process and helped me out. She was very courteous and professional about her work. My son and I we are ve fears that I had. She leaded me through the process and helped me out. She was very courteous and professional about her work. My son and I we are very happy we were able make the deal. Thank you for your service. More
by NOLA Napoleon-Monval
Employees Worked With
March 18, 2023
Great customer service. Service representative explained all of the work that was dine and what might be needed in the near future. Service representative explained all of the work that was dine and what might be needed in the near future. More
by joseph.cerbone
Employees Worked With
March 17, 2023
I live in Iowa, but purchased a new RAV4 Prime from Toyota of Hackensack because they were able to put me in a new car in a matter of weeks, rather than months or years on a waiting list in Iowa. From Toyota of Hackensack because they were able to put me in a new car in a matter of weeks, rather than months or years on a waiting list in Iowa. From my first contact with internet salesperson, Mary Green, to my driving off of the lot, I was treated with respect and honesty from the staff. Mary helped me find exactly the car I was looking for that was in transit to Toyota of Hackensack. Then sales associate, Ana Mayers handled every detail of the purchase with great care and kindness. Even though I was five states away, Ana was just a text message or email away to promptly answer all of my new car, financing, and transportation questions and concerns! (Also, thanks to Bob who picked me up at the airport and answered all of my questions about my new RAV4 Prime.) I would consider driving 1000 miles again to purchase another Toyota from the quality team of Mary Green and Ana Mayers again! More
by Tom Boston-Kemple
