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Toyota of Hackensack
Hackensack, NJ
4,022 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,022 reviews
May 19, 2025
Everyone was Very professional and courteous. . But waiting time was much too long. Thank you . But waiting time was much too long. Thank you More
by ANGELASTAROPOLI
Verified CustomerEmployees Worked With
May 19, 2025
Great customer service! !! Also, Joe is very attentive and good person. Always making sure that every customer comes out with a smile. !! Also, Joe is very attentive and good person. Always making sure that every customer comes out with a smile. More
by anagav
Employees Worked With
May 15, 2025
Muy profesional y amable para atender,muy buena experiencia lo recomiendo y muy atentos al servicio experiencia lo recomiendo y muy atentos al servicio More
by FRANCISCOYAX123
Employees Worked With
May 15, 2025
Very Profesional and excellent customer service. She was always attentive and the treatment she gave me was very pleasant. I think she was the best. She was always attentive and the treatment she gave me was very pleasant. I think she was the best. More
by OLAUREANO12345
Employees Worked With
May 13, 2025
Great staffs, friendly and helpful service. They take the time to explain everything about your car. They take the time to explain everything about your car. More
by Jeff Wofford
Employees Worked With
May 12, 2025
Paul was clear, straightforward and honest the whole way through. He worked with us to get the exact car we wanted and put in the time to find it at another dealership and have it transported. through. He worked with us to get the exact car we wanted and put in the time to find it at another dealership and have it transported. More
by davidmettler2010
Employees Worked With
May 11, 2025
I thought I would have to change all the brake pads, but it turned out that the noise in the wheels was due to a bolt simply falling out. Thanks for fixing my car. it turned out that the noise in the wheels was due to a bolt simply falling out. Thanks for fixing my car. More
by allat720
Employees Worked With
May 11, 2025
Everyone was very helpful and knowledgeable. My question was answered on the spot & I didn’t wait that long for service to be completed. My question was answered on the spot & I didn’t wait that long for service to be completed. More
by JIMMYK22002
Employees Worked With
May 10, 2025
It was a great experience. Pricing was exactly what was agreed. I was out of the dealership with my car within an hour. Great car buying experience!! They also told me, when Pricing was exactly what was agreed. I was out of the dealership with my car within an hour. Great car buying experience!! They also told me, when the plates arrive, they will courier me the plates. No need to come to the dealership. More
by moyeenahmed
Employees Worked With
May 10, 2025
Everyone was extremely helpful and curious! Melissa Louissaint was very kind and informed me fully every step of the way to purchasing my gorgeous new Rav 4! Thank you very very much! Melissa Louissaint was very kind and informed me fully every step of the way to purchasing my gorgeous new Rav 4! Thank you very very much! More
by GAILD21
