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Toyota of Hackensack
Hackensack, NJ
3,997 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,997 reviews
April 24, 2025
Es un concesionario muy prestigio, y con un excelente servicio, recomiendo este concesionario aquien desee tener un vehículo garantizado servicio, recomiendo este concesionario aquien desee tener un vehículo garantizado More
by CANAALEXANDER99
Verified CustomerEmployees Worked With
April 24, 2025
Had to return my tacoma because there was oil dripping all over the place on my garage floor.....went back and they took care of it...wiped it all down all over the place on my garage floor.....went back and they took care of it...wiped it all down More
by Joey nixss
Employees Worked With
Joe service adviser
April 24, 2025
I was assigned a service rep who seemed disengaged and unresponsive to my follow-up attempts after a mechanic left a voicemail recommending urgent repairs. Despite calling and texting, I received no reply unresponsive to my follow-up attempts after a mechanic left a voicemail recommending urgent repairs. Despite calling and texting, I received no reply. When I arrived an hour before closing to pick up my car, there was no visible staff available to assist or process the additional work, which left me no choice but to seek repairs elsewhere. This was disappointing, especially given my long-standing loyalty and the distance I travel to use this dealership. More
by Godschyle
April 21, 2025
Looked out for my best interest and knew exactly what I was looking for. He had everything set for me when I came to get the car. All I had to do is sign paperwork and call the insurance company. was looking for. He had everything set for me when I came to get the car. All I had to do is sign paperwork and call the insurance company. More
by TDELLWAR14
Employees Worked With
April 19, 2025
I recently purchased a new car from Jeff Canlas, and is good experience. He was incredibly patiently answered my questions and was very easy to work with. He helped me the entire process was smooth and str good experience. He was incredibly patiently answered my questions and was very easy to work with. He helped me the entire process was smooth and stress-free. I would highly recommend Jeff to anyone looking for a new car. Thank you for the help! Marivic More
by Marivic
Employees Worked With
April 17, 2025
I walked in on a whim looking for a specific vehicle in high demand. Paul was able to expedite the certification of a vehicle to get me out the door in a new car. He wouldn't budge on the rims though ;) high demand. Paul was able to expedite the certification of a vehicle to get me out the door in a new car. He wouldn't budge on the rims though ;) More
by Jawn
Employees Worked With
April 15, 2025
great service from the moment the garage door opens to when the car is brought around after service is complete. when the car is brought around after service is complete. More
by THEMI42
Employees Worked With
April 14, 2025
Particular dealers had difficulty in maintaining in communications through the client’s preference and mistakenly kept contacting the incorrect information communications through the client’s preference and mistakenly kept contacting the incorrect information More
by bryce.sinclair
Employees Worked With
April 14, 2025
In this last maintenance service, they did rotate all tires, and forgot to put back all tire valve caps on the 4 tires. tires, and forgot to put back all tire valve caps on the 4 tires. More
by CARLOS SHOJI
Employees Worked With
