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Toyota of Hackensack
Hackensack, NJ
4,164 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,164 reviews
September 19, 2025
Great communication and customer service throughout the entire experience. From the very first phone call to an Abby delivered the truck. Everything was great. entire experience. From the very first phone call to an Abby delivered the truck. Everything was great. More
by jtwosleger
Verified Customer
September 19, 2025
Pleasing atmosphere the sales person were very attentive to my needs and finance made sure it was as quick as possible to get me out of there to my needs and finance made sure it was as quick as possible to get me out of there More
by ESQUEZ57
September 16, 2025
They, professional courtesy, at the front door,the front desk young lady is very professional. And I love Joe service very tentative to what you asking about your car. desk young lady is very professional. And I love Joe service very tentative to what you asking about your car. More
by paulettebryant81
Employees Worked With
I think his name is joe
September 15, 2025
EASY AND QUICK SCHEDULING AND TIMELY SERVICE BUT I AM DISAPPOINTED AND SKEPTICAL ABOUT GETTING MY FIFTH RAV4 as I didn’t expect the door can collect water in 4 years: it is defaulted sealing and as a min DISAPPOINTED AND SKEPTICAL ABOUT GETTING MY FIFTH RAV4 as I didn’t expect the door can collect water in 4 years: it is defaulted sealing and as a minimum should be fixed at no cost to me EVEN IF NO WARRANTY More
by WMY
Employees Worked With
September 15, 2025
Excellent service. Great attention to details and extremely stress free. Keeps up the good work. Great attention to details and extremely stress free. Keeps up the good work. More
by carlos.huezo
Employees Worked With
September 15, 2025
John was very nice and helpful. He made my experience very pleasant. I would tell friends to go see John! He made my experience very pleasant. I would tell friends to go see John! More
by dtm071234
Employees Worked With
September 15, 2025
I was happy with the service. . I didn’t have to wait long for my car., Very nice staff . I didn’t have to wait long for my car., Very nice staff More
by Kathy
Employees Worked With
September 14, 2025
Professional, attentive to every need, Treating customers like family members. Reliable service. Defiinitely recommend Toyota of Hackensack customers like family members. Reliable service. Defiinitely recommend Toyota of Hackensack More
by ANKA458
Employees Worked With
September 13, 2025
The team are amazing! ! They kept me informed every step of the way. I have a celica and brought it in because the previous non Toyota mechanic did a terrible job. Toyota o ! They kept me informed every step of the way. I have a celica and brought it in because the previous non Toyota mechanic did a terrible job. Toyota of Hackensack was tasked with cleaning out the terrible smell in the car. Where they found an animal had setup their home. The car was fully looked into and cleaned. When I received the car back, it was like it was brand new. Look no where else!!! This is the place to get your car serviced for a great price . More
by Lydia
September 12, 2025
The service center is always helpful, communicative, and clean. Scheduling is always easy and the staff is always friendly! clean. Scheduling is always easy and the staff is always friendly! More
by Swp
