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Toyota of Hackensack
Hackensack, NJ
4,231 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,231 reviews
November 18, 2025
Been visiting this dealership for service for a long time. This & the previous visit I noticed that I'm missing bolts from my skid plate & the one that are there they were not attached correctly. I feel time. This & the previous visit I noticed that I'm missing bolts from my skid plate & the one that are there they were not attached correctly. I feel that if there's a problem with vehicle it should be informed to the owner. I'm not getting the service for free or at a discount so that my vehicle is not returned the same way I dropped it off More
by Remigiosanchez
Verified CustomerEmployees Worked With
Joe
November 17, 2025
The service was great. I really appreciate all the help and hard work that Zach did to ensure my car was repaired properly. He is to be commended for his effort. I really appreciate all the help and hard work that Zach did to ensure my car was repaired properly. He is to be commended for his effort. More
by DONNIEXXIII
November 15, 2025
Purchased a RAV4 at Toyota of Hackensack- sales service by Jeff Canlas was quick and efficient. He was very responsive to my questions by text and pickup was seamless. Happy with my purchase! by Jeff Canlas was quick and efficient. He was very responsive to my questions by text and pickup was seamless. Happy with my purchase! More
by Car4kar
November 15, 2025
Everyone that I worked with from Mike to JIm to the service department were easy to work with, knowledgable and efficient in their work. My car was repaired in the timeframe expected and is running fa service department were easy to work with, knowledgable and efficient in their work. My car was repaired in the timeframe expected and is running fabulous. Now that my car is repaired, I am looking forward to working with them to find me my next car. More
by LORYN
November 15, 2025
Jonathan was a great sales person. Helped us make our decision to purchase the RAV4 SUV. He had knowledge of what he was talking about when we will ask questions.. sorry but forgot th Helped us make our decision to purchase the RAV4 SUV. He had knowledge of what he was talking about when we will ask questions.. sorry but forgot the name of the last person that we signed the contract with. He explained to us what’s the important of adding extra warranty to our car if we were going to keep it for a long time. We will also greeting by a young lady. Who founded Jonathan to help us out quickly. Very happy with our new RAV4 premium SUV. More
by Otiliagonzalez
Employees Worked With
November 14, 2025
I spent a long time searching for a 2026 Toyota Grand Highlander Limited, and Jay ultimately provided the best deal I found. I visited the dealership this afternoon, completed the purchase, and received Highlander Limited, and Jay ultimately provided the best deal I found. I visited the dealership this afternoon, completed the purchase, and received a fair trade-in value for my 2015 Highlander. The entire experience was smooth and straightforward. Jay was professional, honest, and clear throughout the process. I highly recommend him and his sales associate, Jeff Canias. More
by Keano20
November 14, 2025
Excellent customer service with Easy in and out with excellent customer service quick with a update. excellent customer service quick with a update. More
by DIANEFERNANDEZ57
Employees Worked With
November 13, 2025
Hello Everything was done on a timely matter with professionalism thank you very much all professionalism thank you very much all More
by RCRUIZ1014
Employees Worked With
November 13, 2025
I love the person who helps me. Her name is Susana. She is kind and patient I would not come to this place if she was not around. I have dealt with other associates and not pl Her name is Susana. She is kind and patient I would not come to this place if she was not around. I have dealt with other associates and not pleased with them. I hope she works at this location for a long time. More
by MINKAN
Employees Worked With
Susana
November 13, 2025
I found the staff pleasant to work with. They were knowledgable and dedicated to educating me about the car of my choice. They were knowledgable and dedicated to educating me about the car of my choice. More
by JOANENKER
Employees Worked With
