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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,827 Reviews

1,827 Reviews of Toyota of Hackensack - Service Center

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April 01, 2022

Still not fixed brough in twice for same issue heat plate and it was not fixed first time second time fine until first light noise back😣 More

by Barbara.Carroll.apn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Everyone took care of me in a very timely and polite manner. Very efficient and understanding More

by nrlapinig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
March 31, 2022

I like going to this dealership. Personnel are very courteous and pleasant. As soon you arrive they try their best. Keep up the good work 👍 More

by DROMERO514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service and cashier
March 31, 2022

The works done on my truck is excellent plus a complementary car wash made it even better. More

by RENANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
March 31, 2022

I am very pleased with everyone I deal with. Especially Joe and Cedric who are always will to help. More

by ANTHONYPNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric
March 31, 2022

The diagnostic codes of the check engine light was more than one. The technicians spent time to find my car’s problem. We appreciate their work. More

by JOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
March 31, 2022

My overall experience at this dealership has declined over the years. Lack of loaner cars, pricing, and the overall disregard of the customers time isn't respected. More

by cfrankie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe, one of the service advisor.
March 31, 2022

I've been going there since I bought my car great place ,great people caring peopke More

by LOUISAHODEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
March 29, 2022

Thanks for the service it’s great You people to know what the need for this work Thanks again More

by Ggrajales2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your overall experience exceeded your expectations! Thank you for servicing with us! We appreciate your business!

March 29, 2022

Very good for service I’m love I will be back next time thank you so much More

by CINDY34
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you love our service department! Thank you for choosing us for service! We appreciate your business!

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