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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

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July 24, 2021

Toyota of Hackensack took care of my Highlander in a short period of time and I don’t have to pay for my visit thank you toyota of hackensack More

by JIMMY.JOY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Was a little slow. An hour and a half for an oil change was to long. Shouldn’t take that long. People after me were leaving before me More

by JOHNMS111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe H
July 19, 2021

Nick explained what my car needed and kept me updated on the progress. He was very friendly and resolved the issue I was having with my radio. More

by CASTILLO.WENDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kane
July 18, 2021

My recent visit was for a minor adjustment as a follow up to a scheduled maintenance visit a week earlier. This service was performed efficiently, punctually and was provided without charge. Hackensack To More

by ACLIPPELESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
July 17, 2021

The Hackensack Toyota is the only place we go, We know you strive to be at the best and you are doing well to keep it up.. More

by MANUDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We do strive to provide the most transparent and customer friendly experience possible! We appreciate your business! Enjoy your new purchase!

July 16, 2021

Excellent service… I’m so happy with Toyota of Hackensack. I consider this dealer as the best and the fastest one in NJ. Great job guys! More

by Leonel Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service front desk
Jul 16, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that we you experienced excellent service during your visit to us! Thank you for your business! Thank you for servicing with us!

July 14, 2021

I’m Very Upset. I keep having a problem with the Rats eating my wires, on my car. This is the third time I brought my car in for the samething. None of the Mechanics or workers can tell me what to do to More

by LEWISAKR1
Recommend Dealer
No
Employees Worked With
I don’t remember the guys name
Jul 14, 2021 -

Toyota of Hackensack responded

If rats are eating your wires, there is issue in where you are parking your car. This has NOTHING to do with the dealership or our service department. Perhaps taking some preventative measure in dealing with vermin would be a better use of your time instead of leaving reviews for our dealership.

July 09, 2021

Service was helpful and professional. Even though located further from my residence, I will continue to use the Toyota of Hackensack to service my vehicle. More

by adickens64
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don't remember who did the servicing.
Jul 13, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that service was both professional and helpful. We appreciate your business and your continued patronage of our service department!

July 08, 2021

Had a 11:30 appointment for routine maintenance and service a sensor issue kept waiting for over 2 hours with out a word, when I asked the status I was told they are looking at it, took another 45 minu More

by BKAMHI5448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
July 07, 2021

Honest, fairly price, take a little time to get done but always competently. And always wash car even without being asked. Probably could save a few $ elsewhere but good to be confident in quality work. More

by Guy from Teaneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Toyota of Hackensack responded

Thank you for your feedback. Not sure if this review is intended for sales, but based on the content of your review it appears that this is meant for service? We appreciate your business regardless!

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