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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,824 Reviews

1,824 Reviews of Toyota of Hackensack - Service Center

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February 27, 2021

Very good quality and timely services. Very much appreciated. The service provided from sales counter to the regular inspection and scheduled services is much to the level required. More

by GDNTKLL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
February 26, 2021

Ok. However we asked for help in installing the map feature for the vehicle and this was never attended to. This feature was confusing to install and we kindly asked assistance but it was completely di More

by yuridelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Excellent customer service. Everyone is very nice and helpful, from the moment you schedule an appointment to picking up your car when it’s ready. More

by JOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe from the Service Dept.
February 26, 2021

Mr. Louis Gallo was very courteous and tentative. Also the front desk was very pleasant. It's just a little too long to pick up the car after the service. More

by CHAUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
February 25, 2021

I leased my CHR last Fall just had my first service which was excellent. All the personnel I met from the check in at the Garage, the Receptionists (I did not get their names) and Louis Gallo who navig More

by CLAREEKANE
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
February 25, 2021

Joe was thorough in providing feedback on what needs to be done as well as the timeline of fixing or replacing the needed parts. Joe’s assistance is very much appreciated. Joe and his team is highly recomm More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
February 23, 2021

I have purchased or leased cars from you since 1985 or for 36 years. That should say enough! Your staff is cordial and attends to my needs or questions. More

by JMCDONNELL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
This was a Toyota Care service call. Everyone did their job as best that I can tell. I do believe that some of your questions or ratings are not applicable and you should add that option
February 22, 2021

Even though the service Dept was loaded with cars for repair, the service was Quick and reliable. Very helpful and friendly treatment from all employees More

by sonnydegondea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gallo
February 22, 2021

25 words is too much, but I have been very satisfied with the professionalism I have experienced at this dealership. Would recommend you guys to anyone. More

by marklittlejohn57
Recommend Dealer
Yes
Employees Worked With
james loscalzo
February 21, 2021

Wonderful service.Very courteous Crew.Now my Camry is Wonderful service. Very courteous Crew. Now my Camry is like....Plane Thank you again. I’ll be recommended your service to all my friends.Dank sc More

by marek.kadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
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