Back

Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,811 Reviews

1,811 Reviews of Toyota of Hackensack - Service Center

Sort by
November 15, 2020

They helped out so much with my decision because they gave an amazing price. They were very helpful also and were willing to compromise with me. More

by NYUNITED786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Toyota of Hackensack is great place for service they fixed my car perfectly Miss Stephanie was very friendly and great help with all the right suggestions I will certainly go back to her again to get my More

by IRFANLEHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie and Fernando
November 12, 2020

Always courteous & friendly. I wait for my auto and I'm Always courteous & friendly. I wait for my auto and I'm in/out with no problems and place is very clean. Everyone is organized & helpful. More

by URBOTHERINGME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
November 11, 2020

I’ve had a great experience on my recent visits to your service department with each time explanations were given of what I needed and what was recommended. More

by DOMINGUEZA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
Nov 19, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your recent service experience were great! We our best to advise on current and future service needs. We appreciate your business! We look forward to having you service with us in the future!

November 11, 2020

Professional, helpful, courteous, friendly, and kept their word...in and out in 35 minutes. Toyota of Hackensack always is the place to go if you’re looking for a Toyota! More

by JOEBUCCINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 19, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad that your experience with us was helpful, courteous, and honest. Thank you for your business!

November 06, 2020

As always my appointment went smoothly as did the servicing of my car. Everyone was friendly and made sure that I was satisfied with the service More

by LDE177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the servicing of your vehicle was smooth and you were satisfied with our service. We appreciate your business! We look forward to handling your service needs in the future!

November 05, 2020

waiting area was covid ready. comfortable sitting, good service by suzanne. everyone was very polite. thank you. will be bringing the car back in the future More

by NOREENANN9561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
suzann
Nov 07, 2020 -

Toyota of Hackensack responded

That you for your 5 Star review! We our doing our best to make sire the service waiting area is cleaned multiple times a day. We are also trying to offer ample area for customers to sit and wait for their service to be completed. We appreciate your business! We look forward to having you visit us again for service!

November 04, 2020

Impressive level of customer service. Everyone I Impressive level of customer service. Everyone I encountered was professional, courteous, and friendly. The waiting area was kept clean and comfortab More

by scotslass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Apgar
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Stephanie is one our best service writers. We are glad to hear that everyone in the service department was both friendly and courteous. We appreciate your business! We look forward to having you service with us again in the future!

November 04, 2020

Fast Response, No BS, from the start to finish said what they were going to do and came through. Very helpful and refreshing during these stressful times More

by CHEFMRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your purchase with to the point from beginning to end. We appreciate your business! Enjoy your new purchase!

November 02, 2020

Best customer service! Never had a problem everytime. The best dealer in town. Ive been through a few dealership before and having alot of problems but never on you guys. Keep it up! More

by JOKJOKBIJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Corpuz
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your visit to us is always problem free and we provide the best customer service! Thank you for your business!

...
149
...