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Toyota of Hackensack - Service Center
Hackensack, NJ
1,825 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,825 Reviews of Toyota of Hackensack - Service Center
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November 24, 2020
The job was done on time. The service representative was very helpful and explain all the information clearily and did not rush. I found the price to be very fair. I especially like they did not try to p very helpful and explain all the information clearily and did not rush. I found the price to be very fair. I especially like they did not try to push other services on me. That was a great plus, and a comfort. Because of the above I will continue to have my vehicle service at Toyota of Hackensack. More
by Yanks packs
Verified CustomerEmployees Worked With
none of the above, I went to service Dept.
November 23, 2020
They were very professional and made the process super fast. Waiting area was very clean and spaced a good distance apart. Routine check was about 1 hour fast. Waiting area was very clean and spaced a good distance apart. Routine check was about 1 hour More
by GBLOSHUK
Employees Worked With
Brian W
November 21, 2020
you asking me to take my time to rate the dealer, which I did. Then you require me to take more time and write a review. I will not do that. This review process gets zero stars! did. Then you require me to take more time and write a review. I will not do that. This review process gets zero stars! More
by JMACDONALL
Employees Worked With
service employee
November 21, 2020
Service was professional and quick. Work needed was explained to me before approval. I was given a courtesy car while they serviced my vehicle. My vehicle was completed quickly and all was great explained to me before approval. I was given a courtesy car while they serviced my vehicle. My vehicle was completed quickly and all was great More
by RPALMADESSO
November 19, 2020
Good afternoon. Drew, Cedric and Ray exceeded all of my expectations. Cedric returned my calls promptly and Drew explained all services rendered from an honest, kind-hearted perspective. I trust my car in expectations. Cedric returned my calls promptly and Drew explained all services rendered from an honest, kind-hearted perspective. I trust my car in Ray's expert mechanic hands. It's always been a pleasure working with your service crew at Toyota. This particular experience was exceptional in every aspect. Please thank your team for making me feel prioritized, valued and safe. Happy Thanksgiving to you and your team. More
by BRADOTTINO
Employees Worked With
Cedrc, Drew, Raymond
November 19, 2020
Service department made me wait 2 hrs for a standard oil change & tire rotation. I had a scheduled appointment. Completely unacceptable. Will not be back change & tire rotation. I had a scheduled appointment. Completely unacceptable. Will not be back More
by JOANNEDELUCCA
Employees Worked With
SERVICE DEPARTMENT
November 19, 2020
I am always satisfied with the work done on my car. I am even more satisfied with the way I am treated by the staff. Customer service is important and the entire staff gets high marks in this area. It shows even more satisfied with the way I am treated by the staff. Customer service is important and the entire staff gets high marks in this area. It shows to me they put emphasis on this area in the hiring process. Good work combined with good people = how can you go wrong. More
by BILR201
Employees Worked With
J Huncken service dept.
November 18, 2020
Every time the I go there for a service I spend couple of hounded dollars and they even wash the car . I don’t think is fear . hounded dollars and they even wash the car . I don’t think is fear . More
by CCASTILLO2838
Employees Worked With
