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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,835 Reviews

1,835 Reviews of Toyota of Hackensack - Service Center

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August 19, 2024

Very efficient and organized upon check in. Service done within requested time frame. No complaints. More

by BATCHCATS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great service - was told it would take several hours to wait to get the service completed, was done in approximately 1 hour. Thanks! More

by PWEILER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

This dealership over charges for services and charges for work that is not preformed. Service manager is so rude. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Service was quicker this time around. I had a very good rep who made me feel valued More

by KEYON.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

I like the quick service, free shuttle for pickup & drop off, service center is better than their car sales department (past experience). More

by Akash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 05, 2024

Exceptional service as always. Kept up to date on progress and when I could get car back. More

by PTAYLOR7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
August 04, 2024

Service took longer than expected. It was our first service for a new 2024 Prius. Took 2 hours. More

by MIRIAM.STERN9
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Very good and professional the service was excellent,I would recommend the service to friends and family.thanks More

by MOLYNES25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Service department is great and understanding the last time I went in for service. Gave me a call and prices on recommendations for my truck I appreciate that. Dropped the truck off early and was ready ar More

by Doom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana
August 03, 2024

Very professional! From making appointment to completion of service, easy and pleasant. This is the Toyota dealership I want to continue to use. More

by RSWARTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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