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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,828 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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1,828 Reviews of Toyota of Hackensack - Service Center

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May 29, 2025

Very friendly and professional staff. Always made aware of approximate time car would be ready and exceed expectations. More

by shaquay8097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
May 27, 2025

The service department is extremely professional. You get information throughout the process and the work is done expertly. More

by PPG101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hunken
May 26, 2025

I've been coming here for years to service my 4Runner (also purchased here). Best advisor is Joe, very knowledgeable, courteous and patient with questions! More

by Jeanne K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe H
May 23, 2025

Everyone was Very professional from the person checking in the car until picking up my invoice . Service department was competent, fast & efficient. More

by TAORTYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Amazing customer service from beginning to end. This was my best visit yet. Will be back for future services. More

by SUESHAUNAMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
May 21, 2025

They were fast and friendly when dropping off car and picking it up. They keep me informed. More

by Hockeymom44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Great customer service! !! Also, Joe is very attentive and good person. Always making sure that every customer comes out with a smile. More

by anagav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great staffs, friendly and helpful service. They take the time to explain everything about your car. More

by Jeff Wofford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

I thought I would have to change all the brake pads, but it turned out that the noise in the wheels was due to a bolt simply falling out. Thanks for fixing my car. More

by allat720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Everyone was very helpful and knowledgeable. My question was answered on the spot & I didn’t wait that long for service to be completed. More

by JIMMYK22002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.