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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

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January 11, 2024

Friendly, on time, good service, clean and reliable. I would recommend to anyone. Hopefully keep the great work More

by IRANIANDREATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Overall be try good experience. I had to wait a while to be closed out. The rep managing my car was approached by several of her colleagues for help and she put me on the back burne More

by MA.MAMOUZETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanna forget her last name. Didn’t work with Bob
January 10, 2024

The service consultant Marissa was the best; service was quick and efficient; car runs better than ever. More

by CMCMCFARLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
January 08, 2024

Got in quick, service department were efficient and even covered my interior with plastic. Which I thought was a nice touch. More

by Inoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANGEL ALVAREZ, Nixon Gomez, Evan Sheckler
Jan 09, 2024 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your service visit was respectful of your time and efficient. We appreciate your business! Thank you for choosing us for service!

January 07, 2024

Excellent service and follow up from the service representative was provided to resolve the issue I was having. I highly appreciate the service at Toyota of Hackensack. More

by JSERGI170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that our service advisor went above and beyond to resolve the issue you were having. We appreciate your business! Thank you for servicing with us!

January 05, 2024

I was extremely satisfied with the service, including the valet, shuttle and the parts department. More

by SACCO1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Giordano, John from Valet, the technician that helped me on 11/24, Danny?, and Cedric
January 01, 2024

my experience with you has been nothing but good so far keep up the good work ! More

by BANTAMRICH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Cumplen con las espectativa ,un buen trato ,comunicacion y mas ,excelente personal ,gracias a todos y todas ,feliz año nuevo. More

by MFERREIRAS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Friendly staff. Timely service and excellent communication. Setting up an appointment online is very easy. More

by PCFAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

At first i was upset about the second key on the car cuz i had to wait for it a long time but as long as the service goes this place i have to admit is far and beyond my other experiences. More

by NIJALCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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