Back

Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,880 Reviews

1,880 Reviews of Toyota of Hackensack - Service Center

Sort by
April 21, 2023

Need to learn more about servicing vehicles I will not bring my car back for service will bring to my own mechanic I was promised 3 oil change only received two they told me I needed a wheel alignment but More

by albertogonzalez1437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Mr.Hopson was the person who made my experience the best after experiencing bad attitudes by a couple of employees upon initial encounter. I came in that day to follow-up More

by Gallowayvalerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hopson
Apr 20, 2023 -

Gallowayvalerie responded

I came in that day to follow-up on services for my air conditioner. The rep assigned to help me the day prior, dropped the ball. Mr. Hopson however, in an effort to compensate, facilitated all my needs.

April 19, 2023

great staff (Mirriam) 👍 very bad service and the manager of the service. I hope you consider this! More

by canancicektr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
April 19, 2023

Cedric and his team were great- professional, timely and organized. They are my preferred location when I need my car serviced. More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hobson
April 18, 2023

Talk about easy and professional. .. easy drop off, good communication, very easy pick up. nice waiting area. I dare say taking the car back to the dealer is always done as a last r More

by Cptnbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Customer service people who receive calls are friendly and accommodating. On time to their promise with completing their work. More

by RENCEFABIAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Kat was wonderful in transparent and clear communication in helping resolve my 2 year old issue. The best customer support ever provided. Very good job done and on time. More

by FORAKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
April 16, 2023

The staff they’re are pleasant and professional . The service is alway fast and excellent. I would never think of taking my car to another dealership. I have been with Toyota of Hackensack for years More

by DALETTEALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Excellent service and great customer care! The best Toyota service all around. It’a pleasure to get my car serviced there! More

by Portorreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Villacres - Excellent service
April 15, 2023

No experience with dealership. Just service visit No Service area clean and coffee available Excellent service More

by ebersick
Recommend Dealer
Yes
Employees Worked With
Joe Huncken in service. Efficient and courteous. Person who took and delivered my car also very nice
...
57
...