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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,808 Reviews

1,808 Reviews of Toyota of Hackensack - Service Center

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October 07, 2022

Very good , very friendly , always threat you very well, they tell you what else the car need now or very soon More

by FABIORLEIT0N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not in the list
October 06, 2022

Always helpful and such a good experience. Very easy to work with and sways willing to help! More

by YONI.SHEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa
October 06, 2022

Service was better this time. Dealer was honest and didn’t charge me for something I didn’t need. More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2022

Great service. Very helpful and love the fact that they were bilingual. Valet service was great More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
October 05, 2022

They did what they needed to do, but too overpriced. . not coming back here ever. More

by SANJULA95SHARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Great service with Louis at customer service. Friendly, patient and very respectful. Great car service representative. More

by DEZARTMARIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis
October 02, 2022

No one showed or explained where to wait during service or where to wait to pick up car when service was completed. I was left asking around where to go. My car was finished and waiting for me and I had no More

by bubbymomk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None I remember
October 02, 2022

Always very courteous. However, I would be happier if the waiting time would be reduced. More

by OTT_AP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serv ice dept
October 01, 2022

No comment at this time. No comment at this time. No comment at this time. More

by SWIFTRED12006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo is the best. He’s patient, kind and explained everything.
September 29, 2022

I left 4 quarters in a drawer and 3 were stolen, I called the agency and told them and the manager didn't even call to ask for an apology More

by Daysi Marquez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nose
Sep 29, 2022 -

Daysi Marquez responded

I left 4 quarters in a drawer and 3 were stolen, I called the agency and told them and the manager didn't even call to ask for an apology

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