Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Toyota of Hackensack - Service Center
Hackensack, NJ
1,808 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,808 Reviews of Toyota of Hackensack - Service Center
Sort by
September 29, 2022
People are nice, but 3hrs for an oil change is a bit too much. Plus this is with an appointment. Maybe not booking so many customers are the same time to make the experience a little better. Thank you much. Plus this is with an appointment. Maybe not booking so many customers are the same time to make the experience a little better. Thank you More
by LENIM02
Verified CustomerEmployees Worked With
Loui service
September 29, 2022
Great service with the adviser. Efficient and fast service repair and delivery. You guys have a better customer service experience than east coast Toyota in rt17 as much as that Toy Efficient and fast service repair and delivery. You guys have a better customer service experience than east coast Toyota in rt17 as much as that Toyota service is closer to me. More
by AFC08886
Employees Worked With
Kathy
September 28, 2022
They are very good. Also they are very quick. Everybody very nice there. God job done Also they are very quick. Everybody very nice there. God job done More
by HASSANM
Employees Worked With
September 26, 2022
I buy all my cars from you the service is great the people are awesome to deal with people are awesome to deal with More
by ronaldposs
Employees Worked With
September 26, 2022
It all started pretty good. An appointment was scheduled and the rep was pretty cordial. When I got to the service area, waited over 5 hours for a very misleading diagnostic rep An appointment was scheduled and the rep was pretty cordial. When I got to the service area, waited over 5 hours for a very misleading diagnostic report. The service re told me it “ would cost 10’s of thousands of dollars” to repair the vehicle. I just got my car repaired, total cost was$1100, it runs great, and I’m happy!! More
by Kellymelba31@ gmail.com
Employees Worked With
Staff, female, no longer have her name
September 25, 2022
The staff are rude. The time estimates are wildly off. If I ever receive another safety recall notice I am going to ignore it because the experience at Toyota of Hackens The time estimates are wildly off. If I ever receive another safety recall notice I am going to ignore it because the experience at Toyota of Hackensack on Friday was so bad More
by Will
Employees Worked With
Cedric Hopson
September 25, 2022
Amazing service. I went in for a regular service, they conducted an inspection which lead to pointing out other deficiencies about my car. Before working on what they I went in for a regular service, they conducted an inspection which lead to pointing out other deficiencies about my car. Before working on what they found they met with me first to see if I wanted to have it taken care of now or at a later date. More
by Vruiza12
