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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,808 Reviews

1,808 Reviews of Toyota of Hackensack - Service Center

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August 27, 2022

Good work at a decent price. Joe, my service representative takes very good care of me. More

by SUNSHINEUKNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe H in service.
August 26, 2022

The service was completed as promised. I am tired of having to complete a survey every time I buy something. Multiple texts are annoying. More

by DAVEYTHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service was good.
August 26, 2022

This dealership is great, the service here and the amount of care they put into their work is definitely worth coming here for any car issues. More

by Tatroj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna
August 25, 2022

Very good service good attention when we get there coffee room excellent I will recommend this place for people to come for service More

by nando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

Toyota of Hackensack provided a good service in reasonable time and conveniently schedule an appointment More

by KTN1381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the service peopke name
August 24, 2022

Very good professional service, knowledgeable and customer friendly staff. Delivered my car within the promised time. In my view, it is also beneficial to the company if the representatives enga More

by Kbeyene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Corpuz, Miriam Shanken
August 24, 2022

Poor communication from staff, slow to update you about the status of your car, and unrealistic wait times. I did not feel like a valued customer. More

by LAURIE BRUTUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo Almeida
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk person, not sure of her name. Was working the morning of 8/22
August 23, 2022

Was told no chance to get car service as no appointment was placed. I went online and got the appointment 20 minutes after and there was definitely chance to get the car service. Terrible customer service More

by LUIS.RAPOZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the names
August 22, 2022

Everyone was awesome from start to finish. Professional throughout. Quick service, I was done within a hour More

by DRUKE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana from service
August 22, 2022

i'll bring my truck for road force wheel balancing. they make the shaking worst. More

by NCOMUELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i don't know any person
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