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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,825 Reviews
Call Service Center (201) 488-7777

1,825 Reviews of Toyota of Hackensack - Service Center

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May 20, 2022

Waiting time was not very long. Everyone helpful. Did not experience any problem at all. Very satisfied. More

by ca.nicolich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not notice names
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May 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that everyone was helpful during your service visit. We appreciate your business! Thank you for servicing with us!

May 19, 2022

Prompt and thorough service with courteous staff. Door to door shuttle service super is convenient. They make it easy to come back year after year. More

by Dented highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service front desk and service associates were so pleasant.
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May 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear the shuttle service provided by our service department is super convenient. We appreciate your business! Thank you for servicing with us!

May 19, 2022

You guys make yourself available, are patient and respect the needs of your customers in relatable ways that made me feel comfortable the moment I came for service. Thank you!! More

by SHIMON PORUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
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May 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We try to our best to be patient and respectful to clients coming into the dealership. Thank you for servicing with us! We appreciate your business!

May 19, 2022

I love this dealership - this is where we bought our car and we continue to get it serviced here. They are courteous, knowledgeable, timely and do good work! More

by dorothysand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

dorothysand responded

Toyota of Hackensack is a great dealership - friendly, knowledgeable and reasonable.

May 18, 2022

I love go there because I have always the associate susana help me she is very nice More

by Sandra acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
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May 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Susana is one of our most requested service advisors. We appreciate your business! Thank you for servicing with us!

May 18, 2022

I've been coming to this dealership for many years and have always received THE BEST service! Unfortunately, I'm moving to Pennsylvania so unfortunately I will be following up with a dealership there. More

by Grin322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
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May 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are sorry to hear that you are moving away, but we are grateful that you chose us for service during your time here. Thank you for your business! Best of luck on your move!

May 16, 2022

My swrvuce was faster then I assumed and staff was welcoming once I entered the facility. More

by Gusguerra42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that service on your vehicle was completed faster than your expected when you visited us! Thank you for your business! Thank you for choosing us for service!

May 15, 2022

Really bad customer service, they don't care what the customer wants, the don't listen the customers. More

by JULIANITA_927
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul
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May 19, 2022 -

Toyota of Hackensack responded

Thank you for your feedback, Was this sales or service related? If you could describe the issue in question, it would be appreciated.

May 15, 2022

Excellent I would always represent anyone to Toyota the people they are kind and wonderful More

by erichman6
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear your experience with our service depart was above your expectations! We do our best to accommodate every client. We appreciate your business! Thank you for servicing with us!

May 15, 2022

Thanks ! It was good service! Very nice team it’s nice to be there ,nice atmosphere I happy to be client Toyota Hackensack More

by TATIANA220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Wesner, Mary Green
Report | Print
May 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear you were pleased with the servicing of your vehicle. Thank you for your business! We appreciate your business!

May 19, 2022 -

TATIANA220 responded

Thanks for good service !!!

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