Back

Toyota of Hemet

Hemet, CA

5.0
6,703 Reviews

350 Carriage Circle

Hemet, CA

92545

Directions

By Type

6,703 Reviews of Toyota of Hemet

September 04, 2021

Steve Kendrick was great talked to him on Wednesday about buying a van that was coming in and he made sure to have everything ready for me when it came in. The entire deal was smooth and he worked everything More

by kaileyraylin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Steve Kendrick
Sep 05, 2021 -

Toyota of Hemet responded

Thank you! We appreciate your business, Kailey, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Toyota. #TheEasyWay Chad Jahary, General Sales Manager

September 04, 2021

Absolutely very helpful, He went far and beyond to help us! Definitely recommend. Extremely nice and very efficient! thank you very much for all the help 🤗 More

by Erikahhidalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Jesse Gutierrez, Miguel Ruiz
Sep 05, 2021 -

Toyota of Hemet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gosch Toyota are glad to have you as a customer. #TheEasyWay Chad Jahary, General Sales Manager

September 04, 2021

Outstanding customer service and communication. Got a great deal for my growing family. Mark was extremely helpful and so was the rest of the staff! More

by Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Achtemeier, Jose (David) Tovar, Mark Uy, Mike Shahrestani
Sep 05, 2021 -

Toyota of Hemet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Mark could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! #TheEasyWay Chad Jahary, General Sales Manager

September 04, 2021

Steve was a very great sales person. The team was willing to work with us as much as possible especially with COVID going on. I appreciate it More

by chasedrake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Achtemeier, Tony Garcia, Steve Kendrick
Sep 05, 2021 -

Toyota of Hemet responded

Thank you so much for your wonderful review! We are thrilled that Steve had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Toyota! #TheEasyWay Chad Jahary, General Sales Manager

September 04, 2021

Horrible service, Make you sign a contract and they don’t even follow with it. Tony Garcia rude likes to raise his voice with females and be very unprofessional. Regen needs to update his staff ! More

by Jg922
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Jahary, Tony Garcia, Freddy Flores
Sep 05, 2021 -

Toyota of Hemet responded

I am sorry to hear about your experience. From time to time the banks will require certain documents to finalize the loan process and if these items are not provided, they will not finalize the deal. I hope you understand that as a dealership, our number one goal is to provide excellent service and keep our customers in the vehicle they chose and keep all contract terms the same. Unfortunately we are at the mercy of the bank as we do not finance the vehicles here. I apologize again and am here to answer any questions you have. Thank you.

Sep 05, 2021 -

Jg922 responded

Does not change the fact that your staff is very irresponsible, the whole time didn’t explain what was going on until the end. Had a sales rep trying his best to explain when he didn’t know what was going on either. Your finance team should of been explaining it and they didn’t. Aside from that your team needs to learn to be polite and have customer service, yelling and raising voice is not right. Tony García is a joke talks to females very rudely, and laughs thinking it is funny. Not the first time this has occurred with him.

September 03, 2021

Awesome customer service. Steve and Aaron were willing to work with me to come to the best deal possible and put me in my dream truck. Couldn't be happier. More

by Hayden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Achtemeier, Steve Kendrick
Sep 03, 2021 -

Toyota of Hemet responded

Hayden, We are very happy to have provided you with such a positive experience working with Steve and Aaron! We sincerely value your business and look forward to your next visit. #TheEasyWay Chad Jahary, General Sales Manager

September 03, 2021

Cannot explain how satisfied I am with this experience. They helped me leave the dealership with my new truck, happy! Would absolutely recommend buying your new car here! More

by geoherna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Jesse Gutierrez
Sep 05, 2021 -

Toyota of Hemet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! #TheEasyWay Chad Jahary, General Sales Manager

September 03, 2021

They're easy to work with and very professional and friendly. I would recommend this dealership to anyone in the market for a new car More

by noahgreen2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Achtemeier, Dale Ferguson
Sep 05, 2021 -

Toyota of Hemet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Toyota, we look forward to having you as one of our valued customers for many more years to come! #TheEasyWay Chad Jahary, General Sales Manager

September 02, 2021

Friendly staff! As soon as we walked up Jessie was there to greet us and everyone else we interacted with gave us the same care and attention. More

by Samtheshipper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente Esparza, Jesse Gutierrez
Sep 03, 2021 -

Toyota of Hemet responded

Sam, Thank you so much for choosing Gosch Toyota! Congrats on your new purchase, and let Jessie and or our team know if we can be of any more assistance! #TheEasyWay Chad Jahary, General Sales Manager

September 02, 2021

Armando was great very professional and easy to work with, made the whole experience enjoyable if we ever need another vehicle we will definitely go go Armando first More

by Juanrodd23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Armando Villenueva Aguilar
Sep 02, 2021 -

Toyota of Hemet responded

Thank you, Juan, for taking the time to share your thoughts on working with our team member, Armando. We're glad to hear he delivered such a great experience! #TheEasyWay Chad Jahary, General Sales Manager

...
584
...