Toyota of Hemet

Llegue y me atendió Arturo R . muy amable al cliente Gracias si lo recomiendo y les dijiera q pregunten por Arturo R muy amable al cliente Gracias si lo recomiendo y les dijiera q pregunten por Arturo R More

Very good amazing service wonderful experience I like this dealership a lot and I recommend it to first time buyers this dealership a lot and I recommend it to first time buyers More

Great effort to Johnathan my part was on backorder he was able to get it to me quicker than expected able to get it to me quicker than expected More

Tyler was great. Did a great job listening and answering all my questions, and even taught me some things about the car that I didn’t know. Wasn’t pushy at all. Even Did a great job listening and answering all my questions, and even taught me some things about the car that I didn’t know. Wasn’t pushy at all. Even the negotiations weren’t that bad as (I forget, Ricky?) seemed pretty straightforward and got back to me quickly. However there was definitely a disconnect between the finance department and management. After coming back and talking with Tyler again, I found out that management and finance were telling him the wrong things. I was the one that had to be proactive to make sure messages were passed on correctly between management and finance and sales. The finance dept also seemed under-staffed and stretched thin. I had to make sure they filled out the forms correctly and submitted to my bank after they were initially filled out incorrectly, and after my bank had called back to try and fix the issue however no one from the dealership had answered. I had to make several calls between my bank and the finance department to ensure things got delivered correctly and in time. That all definitely eroded my trust in the dealership. I understand you’ve got a business to run and other customers to attend to, but if you’ve got a customer that wants to give you money and get business done then get stop dropping the ball. More

They were really Kind and helpful. They were willing to find many different methods for us to get the car we wanted. They were willing to find many different methods for us to get the car we wanted. More

Very nice staff and respectful and everything well explained, had me very interested in the process! explained, had me very interested in the process! More

Very well explained everything, the staff was very respectful and patient, had my questions answered and felt comfortable with the process! respectful and patient, had my questions answered and felt comfortable with the process! More

Mark took the time to look into all options available based on pricing to match my budget. Mark worked very hard to keep customer first and I walked out with more than I wanted and very happy based on pricing to match my budget. Mark worked very hard to keep customer first and I walked out with more than I wanted and very happy More

Employees are very knowledgeable and respectful, Jesse Garcia was very helpful and did an amazing job servicing my vehicle and they got it done quickly. I will be coming back. Garcia was very helpful and did an amazing job servicing my vehicle and they got it done quickly. I will be coming back. More

I came in and noe and Miguel took care of me to find a rav4 rav4 More