Toyota of Hollywood FL
Hollywood, FL
Hours
Sales/Showroom
Monday 8:30 AM - 12:00 AM
Tuesday 8:30 AM - 12:00 AM
Wednesday 8:30 AM - 12:00 AM
Thursday 8:30 AM - 12:00 AM
Friday 8:30 AM - 12:00 AM
Saturday 8:30 AM - 12:00 AM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
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Showing 5,038 reviews
No follow up as to when my plate was ready. The so called manager gave me the runaround and suddenly the plate was ready. Why didn’t they check? Car only came with one key. Salesman said he The so called manager gave me the runaround and suddenly the plate was ready. Why didn’t they check? Car only came with one key. Salesman said he would get it for me but did not. Finance dept was okay but had to wait a long time when I came in to put my down payment. Needs attention to detail and honesty. More
Brandon always excel his attention and offer an excellent customer service thanks, very professional as usual, thanks. customer service thanks, very professional as usual, thanks. More
Excellent service. Very timely, was given update info, progress during service process.. awesome.. great job😀 Very timely, was given update info, progress during service process.. awesome.. great job😀 More
The process was easy and no hassle. Randy made sure that i was able to achieve the payment i wanted to be at and have my trade paid off Randy made sure that i was able to achieve the payment i wanted to be at and have my trade paid off More
On 12/16/25, I visited Toyota of Hollywood to purchase a new Crown Signia. The salesperson, Evgeny, was very attentive, polite, and knowledgeable about all the technical aspects. He convinced me that this w new Crown Signia. The salesperson, Evgeny, was very attentive, polite, and knowledgeable about all the technical aspects. He convinced me that this was exactly the car I wanted. However, when the sales process began, everything went very wrong. I had to deal with the manager, MIKE ESSA. The process, which should have taken a reasonable amount of time, turned into an exhausting ordeal that lasted total more than five hours. The manager used "old school" tactics, applying unacceptably intense pressure to force me to decide. This created an extremely uncomfortable atmosphere, not conducive to constructive dialogue. All my objections and refusals were ignored. The manager used a "wear-down" tactic, repeatedly returning to already discussed issues and deliberately dragging out the time at each stage, which is an unacceptable manipulative tactic. Most of the time spent was filled with personal stories unrelated to the car purchase and distracting maneuvers, which I consider extremely unprofessional and disrespectful of my time. In the end, it all became so unpleasant that I was ready to get up and leave but imagining having to go through all of this again, I simply gave him $500 just to never see him again and to finish this process as quickly as possible. More
Service is horrible when you bring your car in for service. Even with appointments you still have to wait 3-4 hours. What’s the point of having an appointment? service. Even with appointments you still have to wait 3-4 hours. What’s the point of having an appointment? More



