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Toyota of Hollywood FL

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
1,868 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
Contact Dealership

1841 N State Rd 7

Hollywood, FL

33021

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Showing 1,868 reviews

May 13, 2024

This dealership it’s working are very kind, fast paced, and also very very friendly which is a great thing. More

by Heisy E Carballo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon M Silvestre
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May 13, 2024 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with our team at Toyota of Hollywood! We strive for friendly and efficient service. Thanks for your review!

Helpful
May 13, 2024

Hollywood Toyota has great service and great prices great values and great communication best dealer More

by ccifuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience with us at Toyota of Hollywood! Thanks for highlighting our service, prices, and communication. We appreciate your support!

Helpful
May 13, 2024

Helpful and courteous. I mostly appreciate the concern to get me home and back to the dealership. More

by HERME_BELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Singletary
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May 13, 2024 -

Toyota of Hollywood FL responded

Thank you for this high-star review of Toyota of Hollywood! We truly appreciate your feedback!

Helpful
May 13, 2024

Great service. That man is very courteous . He helped me although my appointment was on Monday More

by Sydnaym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your 5-star review of Toyota of Hollywood! Have a great day!

Helpful
May 13, 2024

It Toke me almost the whole afternoon for trading in my old car for a new car More

by tjan7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Toyota of Hollywood FL responded

I'm sorry to see your trade-in and car-buying experience took longer than expected. We aim for efficiency throughout the sales process, and it's disappointing this was not the case. Your satisfaction is important to us and we want to ensure any outstanding concerns are addressed - please reach out anytime if you'd like to discuss this further. Thank you, Shawn Jones - Customer Care Relations Manager - (954) 893-4660

Helpful
May 12, 2024

My boyfriend was there for 6 hours for a diagnostic test that was never done and the service man Isaiah was very rude when talking to him in regards to how long my boyfriend sat there to get the car a/c fix More

by VENDEREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Toyota of Hollywood FL responded

I'm sorry to read about the experience you've described. We strive for excellent customer service and it sounds like we fell short during your visit, especially in terms of communication and timeliness. I'd appreciate the opportunity to discuss this further with you - please feel free to reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

Helpful
May 12, 2024

A terrible attitude. Just to sell it at a higher price than others. They deceived me and say it's their own fault. That is, you can't trust them! They never keep their pr More

by Andrei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

Andrei, I'm really sorry to read about your experience. We always aim for transparency and honesty in our dealings with customers, so it's concerning to see we've fallen short here. Your feedback is important and we'd like the opportunity to discuss this further with you directly if possible. Please reach out at your earliest convenience. Thank you, Shawn Jones - Customer Care Relations Manager - (954) 893-4660

Helpful
May 12, 2024

The place over booked clients, and the wait was over 5 hours for an oil change. More

by gottakeepmoving77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
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May 13, 2024 -

Toyota of Hollywood FL responded

We strive to provide attentive and efficient service, so it's disappointing to read your review. However, we appreciate your feedback and will keep it in mind as we work to make improvements for all our customers going forward. If there's anything else you'd like to discuss, please don't hesitate to reach out. Thank you, Shawn Jones - Customer Care Relations Manager - (954) 893-4660

Helpful
May 12, 2024

Muy buena atención, rápido servicio feliz de que abren desde temprano y tienen todos los amenities More

by LGARCIALOBO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Toyota of Hollywood FL responded

Suena a que su experiencia en Toyota of Hollywood fue excelente! Gracias por elegirnos para el mantenimiento de su vehículo. Esperamos que tenga un buen día!

Helpful
May 12, 2024

GREAT DEALERSHIP GREAT SALESMAN JUST WHEN IT CAME TO ME GETTING MY CAR SERVICED ON TIME AFTER I PURCHASED WAS A LITTLE UPSET I HAD TO WAIT 5 DAYS TO DRIVE OFF THE LOT BUT I UNDERSTAND MY CAR IS A CHEVY AND More

by bernicecheewah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

We appreciate your understanding and patience during the service process. It's our goal at Toyota of Hollywood to ensure all vehicles, regardless of make or model, are in top shape before they hit the road. We're sorry for any inconvenience caused by this delay but we hope you're enjoying your Chevy now that it's ready!

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