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Toyota of Hollywood FL

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
5,038 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 5,038 reviews

July 01, 2024

It's too much, I waited three hours for a simple battery change and I also had to pay for it and it was under warranty, NEVER AGAIN!!!!!! More

by HUGOMINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The blonde girl who work out side, she has a very bad temper
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Jul 01, 2024 -

Toyota of Hollywood FL responded

We apologize for the long wait and any confusion regarding your warranty. This is not the level of service we aim to provide, and we'd like to make it right. Please reach out so we can address this issue directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

Service personnel very communicative and knowledgeable, explained the process with clarity ,and treats you friendly More

by JBOSCO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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Jul 02, 2024 -

Toyota of Hollywood FL responded

We're glad to hear our service team at Toyota of Hollywood provided clear and friendly communication. Thanks for the feedback!

July 01, 2024

Went in for oil change, was told I needed brakes since then my car has been squeaking took back 7 times and still having the same problem More

by LKAREN361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about the ongoing issue with your brakes. This is certainly not the experience we aim for, and I apologize for any inconvenience caused by repeated visits. We would like to resolve this matter promptly, so please reach out at your earliest convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

Muy demorado para solo una rotación de llantas era el primer servicio y se demoró 3 horas More

by JUANGIO2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Hollywood FL responded

Juan, amento escuchar que su visita tomó más tiempo de lo previsto. Nos esforzamos por brindar un servicio eficiente y nos aseguraremos de utilizar estos comentarios para mejorar nuestras prácticas en el futuro. Si hay algo más que podamos hacer para ayudarlo, no dude en comunicarse conmigo. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

They did not reset my maintenance notification. Now I have to come back and wait to have it reset More

by Misshannah1
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Hollywood FL responded

Five-star service is our goal, and I sincerely apologize if we missed that mark. Would you please contact me when you have a moment? I'd like to see if there is anything that I can do to improve your experience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

Very busy, but I had an appointment so it went smooth. And they give you a Lyft home complimentary, so you don’t have to wait there. More

by Tylerchong0312
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Toyota of Hollywood FL responded

Tyler, we're glad to hear your appointment went smoothly and you appreciated the complimentary Lyft service at Toyota of Hollywood. Thanks for sharing your experience!

July 01, 2024

Service was great. Not a 5 star because the valet took long to bring my car back. Other people waiting after me received their car first. Other than that, services was More

by mariluna026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
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Jul 02, 2024 -

Toyota of Hollywood FL responded

Mariluna, thanks for the feedback! We're glad to hear you had a positive experience with Daniel at Toyota of Hollywood. We apologize for the delay with valet and appreciate your understanding. - Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

Excelente trato estoy muy contento con mi nueva compra estoy muy satisfecho gracias son muy profesionales More

by ALECIRAMMOARES9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva Nos alegra saber que está satisfecho con su compra y el trato recibido en Toyota of Hollywood. Disfrute de su nuevo vehículo!

July 01, 2024

I appreciate that the wait time wasn’t too long— for my car to be worked on or to receive my car back. The workers were professional. The advisor that was assigned to me, Mr. D. Metts friendly was professi More

by yulandawoodley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
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Jul 02, 2024 -

Toyota of Hollywood FL responded

We're glad to hear that Mr. D. Metts and the team at Toyota of Hollywood provided you with a professional and efficient experience, Yulanda! Thank you for sharing your positive feedback, we appreciate it!

July 01, 2024

My experience through service was exceptional . . Andris was very knowledgeable and helpful but I would never trust your sales people More

by Cichlids77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback! We're glad to hear Andris provided exceptional service at Toyota of Hollywood. We appreciate your honesty and will work on improving our sales experience. If there's anything else you'd like to share regarding that matter, please let us know. Have a good day!

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